We had been booked to stay at Spier since last July but only a couple of weeks before we were due to travel to SA our travel agent contacted us to advise that as a conference was being held there during our stay they were offering an upgraded transfer to another hotel in the middle of Stellenbosh - as our travel agent didn't have any knowledge of the alternative hotel we rejected it. A mistake? - possibly!
We stayed in a standard room which was, to say the least, fairly basic - and largely functional although the showerhead sprayed water everywhere. The bed linen and towels, while clean, were stained - they clearly need replacing.
Our room was accessed up a tiled staircase where the handrail stopped (or started) 4 steps from the bottom which left nothing to hold onto when starting or ending your journey. There was an open gulley immediately at the foot of the stairs which was difficult to avoid stepping onto and very difficult to see if the evening sun was in your eyes when going for dinner. My wife sprained an ankle on the first night.
The service at dinner on our first night was not good - very slow and inexperienced - and the food was frankly mediocre. None of this was due to the effect of the conference - they weren't to be seen that evening. The 2nd night's food was slightly better, as was the service but it was still not great.
A disappointing 2 nights in a beautiful part of SA - but we wouldn't use Spier if we made a return trip to this fantastic country.
We spoke with the deputy general manager as we were leaving the hotel and he noted our concerns.
The Spier Wine Tasting facilities were excellent as was the cheetah attraction adjoining the hotel although the latter is being relocated within the next few months.
Hire car is essential to get around.
