We did not stay at the St James but went there for dinner. Unfortunately we were the only people in the restaurant, so there was not exactly a party vibe. Nevertheless, we had a great evening. The restaurant is quite formal and colonial in style, but very comfortable. The view over the lagoon is outstanding. The service was prompt, friendly and unobtrusive. The wine list was good and the food excellent. The menu is fairly traditional, but the dishes are contemporary interpretations of traditional themes. The portions are adequate and the food beautifully presented. The desert menu is limited, but the créme brûlée was really good. Definitely a place to back to,

Friendly staff, great dinner and a comfortable room makes this a recommended stop. All the ambience of a fine country inn. Upon check-in we were upgraded to a junior suite, a spacious room with pool view, because there was a problem with our original less-expensive room choice. Beds were comfortable enough, by South African standards. The view over the bay during breakfast was delightful. Free WiFi.
Ask for directions; the highway turn-off on the west side of town is not well marked.

Tip: Casual lunch at the Dry Dock, downtown on the waterfront, was a delight as we watched the sail boats and a water polo team practicing.

We didn't stay at the St James but saw the 'special' Sunday lunch advertised...it was by far our worst meal in Knysna!Really tasteless food served by staff that were less than enthusiastic.

Probably the most helpful staff we have ever cone across at one of the most beautifully located hotels - they even washed your car every morning. Our only criticism was that we couldn't get our rooms warm and breakfast sat in your hat and coat was a little extreme but that's how cold it was! Would go back in a flash but only away from the winter. Why can't all hotel staff be this excellent?! Thank you.