The hotel staff were very friendly, from the bar to the front desk. Breakfast was grand. We did not eat dinner in the hotel but rather at the nearby waterfront with a fine selection of seafood restaurants. Good shopping in Knysna. The John Benn cruise on the Lagoon is a nice break.

Perfect location,lovely staff,really nice place, so glad we stayed there!

Stayed at the Graywood for one night as a stop-over for our Garden Route drive. We stayed in an upstairs room which I found spacious (bigger than what we stayed in at Cape Town) and bathroom large. No issues with noise at night or early morning. Breakfast was the usual buffet with to order hot breakfast.

We had dinner at The Anchorage (walking distance from the Graywood). The seafood platter for one was divine.

We stayed at Graywood on our Garden route tour in SA. It was a one night stay and it was okay. we found the room was small and since it was on the ground floor, it had no view no window to the outside. There was always some noise and disturbance. A big group of people arrived at the hotel late that evening and they created quite a din.
Otherwise the hotel is fine, breakfast & service was okay.
Location is very convenient with the waterfront at walking distance and lot of interesting places round the corner. Anyway the place is fine for one night.