First the great things: We had the honeymoon suite for one night in December 2011 on our driving trip down the N2. Unbelievable views from our private deck, and from our room and from our bed--we could look out and see the Indian Ocean and the cliffs. Gorgeous. The room was lavishly decorated in an Asian motif. The king bed was just right. Cedric welcomed us at reception, helped us with dining recommendations and reservations, and drove us to and from the restaurant, and was generally charming and interesting, telling us quite a bit about the area and the hotel. Breakfast was delicious, and Memory, our server, was warm and funny. After we left, we realized that my husband left a pair of shoes in the room, and Cedric was so kind as to package them up and send them to us a our Cape Town hotel.
The problems we encountered were few but disappointing. After a fairly long drive from Addo, we arrived at The Alexander midafternoon. We'd skipped lunch en route, thinking that we'd get a snack upon arrival in Knysna. When we asked Cedric about the possibility of a snack--chips, nuts, whatever--he said that there was nothing available. Not even in our minibar! That seems highly odd to me, especially after reading other people's reports of cheese plates upon arrival and the like. Cedric offered to give us directions to a local restaurant, but as that would involve driving back down the hill, we decided to retreat to our beautiful room and relax. We didn't even get our welcome drink! But we did relax after our drive, and thoroughly enjoyed our view.
The other thing, just an oddness, really, was that Wayne never emerged from his apartment to greet us. We said hi to him once from our deck, but he and his dogs were otherwise not in evidence. Not sure why, and again, not a big deal, but....odd. We would have liked to have met him and asked about the many treasures decorating the house. Cedric told us that Wayne had collected many of them in his travels, and we were curious about the details. Ah, well. Four stars, not five, but I'm still happy we stayed at The Alexander.
Room Tip: Higher rooms have a phenomenal view!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC