hello we stayed at this hotel for five days in Jan it was absolutely fab we were waited on hand and food room service excellent food was fab bar were were friendly pool side attendant were great they came to us very trust worthy as i lost an item and was returned to me by staff
no negative fed back,

Ireland 2012

I've stayed here a number of times on business over the last few months, although generally a good hotel, the standard of service the hotel provides seems to be getting lower. The check in process at the reception painfully slow and that is for me, someone they saw a few weeks ago that knows the process! I'd not read the recent reviews on here, but having done so I have to agree with a number of them.

The hotel IS overpriced for the standard of service, the facilities and the size/quality of the rooms. If I were paying myself I'd feel extremely disappointed.

There ARE hairs to be found in food, this I experienced more than once.

The reception are yet to get my bill correct at the end of what is now 4 individual bookings.

The general attention to detail is the main issue. Beds not being made, food/drinks orders forgotten by staff, cleanliness issues and a general feeling that every guest is just another number.

That the person responding on here to each comment uses the same text or variation of it shows that attention to detail to me.

In all, it is a good hotel, it just lacks that management to ensure that all staff are working their very best to ensure they get the best job done.

I will be requesting my company look at other options for my next booking.

we stayed at the waterfront last week and can say that it met all our expectations. Staff friendly rooms very clean although on the small side. Suttle to the va centre runs every 30 mins and is always on time. Breakfast was one of the best we have had in a hotel outside the uk. Small minus point if you are looking to spend a lot of time round the pool its small not many beds but all under shade and the pool is freezeing that aside great hotel

My husband and I, together with our friend stayed at the Southern Sun Waterfront hotel for four nights at the final end of our trip. The hotel was excellent. We had lovely rooms on the 14th floor with a view to the Table Mountains. The breakfast provided was a sumptous buffet, more than enough excellent food to satisfy anyone's taste. Staff was excellent and always helpful. Since it was unusually hot in Cape Town, we also much appreciated the swimming pool. I was able to get internet connection for a relatively small price. Was also provided with a converter plug free of charge. One of the most appreciated aspect was the free shuttle service to and from the Victoria Alfred Waterfront. We were able to have dinners there each night, enjoy the music and also the numerous shops.