The location is great - smack on Long Street, where all the action is. Staff was very friendly, and the rooms were good - great little bathroom, all was clean, bed was fine.

The breakfast, included, was terrible though - stay for the hotel, and just go for breakfast somewhere nearby, lots of good places...

I write this review on behalf of my parents who had a very short stay in Cape Town and needed help to make the best of their 1.5 days. They are both in their 80's and were celebrating their 65th wedding anniversary.

The hotel upgraded my parents room and gave them a gift to celebrate. All unsolicited and very much appreciated.

I spent time emailing the hotel for help before they arrived and the staff were so helpful and pleasant, they were a pleasure to deal with. They booked a day trip in advance and arranged taxis to the airport, all done with extreme efficiency.

My parents found the hotel to be in a great location. It was a little noisy but they enjoyed bieng in a lively location. Their room was fab with views of Table Mountain one side and the street from the other window. The breakfast was plentiful and tasty with good service.

All in all we cannot recommend this hotel highly enough and I want to yet again say a BIG THANK YOU.

We spent six nights at the Urban Chic to celebrate my partner’s 60th Birthday. We enjoyed our stay tremendously. The personnel were all very friendly and professional. The breakfasts were more than ample and served by friendly, helpful ladies. The rooms and bathrooms are clean and well serviced, with a well stocked mini-bar and coffee or tea making facilities. We are not deep sleepers, but closing the double glazed windows properly, kept out most of the weekend party noise from the street. Do not let people complaining about the noise, keep you from going to this wonderful hotel, which is quite affordable, especially when you are on a budget and want value for money. We shall definitely go back there. Johan Jordaan

The hotel is in a great location and the staff is top-shelf (Ashton at the front desk is great). The hotel may be small but the rooms are large enough for two people to move around without colliding into each other. And the view of Table Mountain from the hotel is incredible. The hotel is located on Long street, which houses a couple of bars and restaurants, so noise level on the block may not be suitable for a very lite sleeper, but as for me I did not have a problem with the noise level (it may be because I'm a New Yorker and use to a lot of noise). The hotel offers an excellent stay for an excellent price and breakfast is included, mmmmm!