We booked two double rooms for the Argus weekend in March 2011 explicitly asking for rooms in the main building on Napier Street while paying a R2,250 deposit by CC. Upon arrival at the lodge, it turned out that we were assigned 2 rooms in a poorly maintained and 800m away house despite our explicit request in writing on the confirmation form to stay in the main lodge.
Needles to say the stay was disappointing with DSTV (cable TV) failing on us, no lights working at the entrance and overall poor quality and dirty.
But the biggest surprise only happened after we left: in addition to the 50% deposit the full amount was charged to my credit card without deducting the already paid 50%.
What followed were numerous phone calls to a guy called Gary who made many apologies and even more promises to pay the money immediately.
Only constant harassing by phone triggered a repayment early June, i.e. nearly 3 months later.
Apparently this place is run by a guy called Rodney. Gary admitted that I was not the only visitor waiting for my money and that they 'had problems with their accountant'.
All in all after much frustration during and after my stay, money is back in my account but never would I recommend any visitor to stay at this place.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC