My boyfriend took me to Cape Town for my birthday weekend. When we got to 40 Winks we were given Room 12. The room is right next to the reception hall. So, you hear everything (the ringing phone, the gate buzzer, the early morning breakfast preparations). This place was awful. There is no bathroom door, no windows in the main bedrooom. So to get "fresh air" we had to use the airconditioner otherwise we had to open the door, so everyone can now see us. In order to use the tissue, one had to turn their body almost 90 degrees while seating on the toilet seat. The towel rail was broken. The TV had no sports channels and the picture quality was awful.

We found out that the shower was not working well, but there was no one at reception to assist as it was around 10pm. The next morning we notified the very useless receptionist and she said they wold fix it during the day. I told her that we were not going to be able to use the shower that morning and we needed to go out. She then "allowed" us to use the shower in the family unit. She said she could not move us to the family unit as it was R400 more expensive than our suite. So, we had to walk past other guests while they were having breakfast so that we could go and have a shower in the family room.

I told the receptionist that we actually hated our room and she said there was a couple that was moving out of room 22 and the staff wold prepare it fr u and we could move in there. When we came back fom our excursion at about 4:20pm, the receptionist said they had fixed our shower and towel rail, so there was no need for us to move to Room 22 (which was much better than our room). he said that Room 22 had not been prepared because the guest had asked for a late check-out (what is so difficult about changing linen and cleaning a 1 bedroom place?)

We then asked to speak to the owner (she was actually a manager, she doesn't own the place). The manager told the receptionist that she was too busy and couldn't speak to us at that time. When we finally spoke to the manager, she was not interested and how uncomfortable our stay had become. We had a very unpleasant phone conversation. The manager does like the sound of her own voice, so she hardly gives you time to put across your views. She does most of the talking!

This place is NOWHERE near 4 star. My absolute best rating for this place would be 3 star.

I will never go to this place and will warn anyone and everyone about it.

We ( group of 5 ) were booked here by a travel agency and the place was advertised as 4 star luxury guest house (by their own web site) Now thats what I call false advertising!!.
This place is 2 star at most. If even actually. Average interiors, nothing luxury about it.
The owner was not there at all during our 2 days stay. And there was a time that we needed assistant in the middle of the night as one couple was so drunk and they were calling other rooms just for fun. And the emergency number given was not answered. We left a note on the answering machine but no one called back or even bothered to ask the next day of what happened. We were wondering what if something very important happened ? we were left there without no help.
Usually breakfast is suppose to be good at these kind of guets houses. But not at 40 winks. It was simply terrible with cheap processed cheese, honey that turned into black and no coffee ! we asked for a coffee refill but our request was ignored. We all had to go have another proper breakfast elsewhere.
Worst of all is that we paid 140 Eur for this place and that is the biggest rip off I have ever experienced. You can stay at much nicer places with this amount of money.
Only one suggestion.
stay away !!!!!

Stayed over for a couple of days for the World Cup as it was quite close to the stadium. We booked 2 self catering apartments as we were 7 adults and weren't to concerned about having breakfast there. In the end I'm happy that we didn't book the B&B option as the breakfast area is in the same room as the small reception and it's really not the perfect setting for breakfast if you have all the wonderfull places you can go to in Cape Town. The breakfast/ reception area is also very cluttered and doesn't really look comfortable.
Reception is also a bit of a hassle as it's not always occupied and if you only want to drop you key or get quick info, you will have to wait or look for someone. But than again, it's a small place and you can't expect that someone sits at the reception the whole time. The setting of the guesthouse is ok, but you don't have any kind of view as it's surrounded by other big buildings. The main focus of the guesthouse sadly is the parking area, which is a pity as it's a big tarred area. Pool and outside area a bit small and uncared for. Parking is a bit of a hassle too, but you can easily park on the small roads outside. We didn't find it too much of a problem.
The self catering apartments are not on the same property and actually are flats that they've bought in nearby buildings.
The apartments have all you would need for self catering. The webpage however fools one a bit as the pictures are only of one of the apartments, which is the biggest and most modern. This apartment however is on the Greenpoint main road and it can get a bit noisy during the night as there's quite a bit of traffic. The bathroom at this apartment is in need of some renovation though as the ceiling is covered in mildew and that is something you would not expect for the price you are paying. They need to get this fixed and all would be 100%.
The other apartment we got is across the street of the 40 Winks Guesthouse. It's smaller than the other and the rooms are tiny. Here there are also only double beds as the space is very limited. Nothing wrong with it, just that you won't fit your luggage into the rooms and you need to unpack all into the cupboards.
The reason I will not recommend this property is because there are loads of better properties in Cape Town, which are also cheaper and with much better locations. Lived in and worked in Cape Town and surrounds for a few years and know what I'm talking about.

A bad hotel/guesthouse experience! Over priced, 3 start rooms at 4-5 star prices, very poor service ( the worst is by the owner), poor breakfast. Quite a memorable experience for all the wrong reasons.

I wasted my time and money for two days and then moved out. In a place where there are so many other great places do not fall for their advertising!!