We are a mature couple - we stayed at the Winchester Mansions for 3 weeks over the Christmas period. It was truly wonderful. The service levels are extremely high, the staff are caring and it made no difference that it was a busy period, they just "upped their game" and delivered under extreme pressure over the peak time. Management, reception, porters, staff in the restaurant, all the same. This caring made our holiday very memorable. We will be going again at the end of the year and have already booked. We cannot wait! The location is perfect.
Room Tip: Anywhere is good.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 February 2012
Dear Ruth B
thank you for your great review. Great to see you had a good time. It is always nice to have guests from Joburg, maybe you'll return sooner thanm some guests from further afield! I hope we will have you with us real soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC