We only stayed two nights and found it nice and clean and the service was nice and friendly.
There is a nice cosy bar down stairs and a resturant which we ate at, and the meals were nice. Bedrooms were fine. Nice and spacious. Breakfast was good. Not the easiest place to find as it is right in the city centre. Nice and handy being there as it is in walking distance to a lot of things to see. The hop on hop off bus is a great way to get around. Stops right at the Table mountain cable car. Nearest stop is very close to the hotel. All in all, were we quite satisfied with the hotel.

At first glance this hotel appears to be a reasonable mid-level choice. Location near the International Convention Centre is fine. Breakfast is good. Beds are comfortable.

I understand there is a newer, renovated wing which is fine, but in the larger section it just failed as a hotel.

Things just didn't work - shower didn't drain, and worst most mornings there was no hot water. The staff just barged in twice while I was reading in my room, without knocking. There was no Do Not Disturb sign. Replenishment of towels was hit and miss. Other guests reported their door lock was broken, TV didn't work and so on.

I was there as a group and we were required to pay in advance. After the 3rd morning without hot water (mid winter!) I left. It is doubtful whether a refund will be forthcoming.

I couldn't recommend this hotel, unfortunately. I don't look for the most expensive options, and din't need minibars or heated floor tiles, but I do expect what there is to work, and this place just seems chaotic.

Oh, my room was also very noisy being directly opposite the lift with its banging manual door. A large number of guest workers were staying here & they left very early each day. They also packed out the hotel bar, smoking, which made it uncomfortable too.

I stayed in the annexe of the hotel. A beautifull room. There was a lift to the floors.Restaurant was well stocked for meals and service good. Central to downtown and waterfront.

This hotel is ideal for the centre of Cape town, very easy to walk to the V & A Waterfront and easy road access. It is a standard city centre hotel, the staff however, where fabulous.