If considering this hotel, please call beforehand to check what facilities they have as over half of them are non existent. There is no childrens pool, no health club, no spa etc. The furniture consists of chipped MDF and the general maintenance of the room is very poor indeed. Please see pictures. We found hairs in one of the draws, chattered glass on the floor, dust in every corner of the room and mirror had marks all over it and the valance had some very suspicious looking stains on it. The bathroom is mouldy and has rusty shower rail and very basic/poor fixtures and fittings - the toilet was broken, as was the lock to the kitchen window. The chopping boards in the kitchen had dried food on them. The pool is tiny and has a 10ft drop onto concrete on one side and a drop on to piping on the other side. There is no scope for sunbathing, as the sundeck only has sun for a couple of hours in the morning. The fridge doubles up as a mini bar and is jam packed with minibar drinks, which leaves littel room for you to buy your own food, should you wish to use the appalling kitchen. The manager was rude and unapproachable, and refused to refund any money, although the amenities he had listed were non existent!

My Partner and I have just returned form a great stay at this complex. To the point, we actually returned to the complex after visiting PE. The rooms are very clean and spacious. Admittedly the rooms are not air conditioned, but when you can open the windows and get a grerat sea breeze, who needs air-con?
The pool is, to be honest a littel small, but hey, it was OK.
Parking is good and secure and the overall complex is pretty good.

We have just returned from spending 9 nights at the Sir Francis. We found all the staff very helpful at all times, nothing appeared to be too much trouble for them.

The suites are basic but spacious (lounge, bedroom, kitchen, bathroom and balcony). The beds are comfortable, with linen change twice a week and towels are changed daily.

The bedrooms could do with some air conditioning, though there are ceiling fans in the lounge area. Access to the hotel is very secure, so there are no worries about unwelcome "guests" in the hotel.

The only down side is the fact that the pool area only gets the sun for a few hours in the morning. Though lets face it you should not be wanting to spend too much time at the side of a pool when there are so many other lovely places to visit in the area.

It's approx 20 minute walk down hill to the V&A Waterfront and there is so much to do down there. Lots of shops, restaurants and bars (and food/drink is very cheap). A nice touch is all the "street entertainment" - usually some locals singing or small bands playing etc.

So much to see in the area .... Table Mountain, Cape Point, Boulders Beach, Robben Island, Shark Diving were amongst our favourites

Having looked forward to our trip to Cape Town for many months it was devastating, after a night flight and a long wait for a hire car at the airport, to arrive at the Sir Francis to realise that we had made a grave error with our hotel booking. On their website the hotel looks okay, but nothing prepared us for the very tired shabby landings from which the rooms are accessed. Our room seemed to have been converted from offices as one wall of the bedroom was glass as was two walls of the sitting room and no balcony.

You may think this provided a nice view over Cape Town, but the view was of a building site and huge cranes and we had to draw the curtains in the bedroom every time we got changed. The rug in the lounge was so dirty we had to roll it up into a corner. The floors were constantly dusty, although cleaners did come to the suite each day. The bathroom was grubby and I scrubbed the bath out with washing up liquid before we could use it.

Our 14 year old daughter was sleeping in the pulldown bed in the lounge. This proved to be without any mattress whatsoever so that she was sleeping on a wooden board.

The Pool is miniscule and in what can only be described as a dark hole beside the road which gets the sun only for a few hours in the middle of the day.

The food was okay but staff clear away while you are still eating, leaning over the table with their kitchen overalls touching your plate! It is the only hotel I have ever been to where no-one in the whole dining room was completely silent over breakfast - probably all dreading going back to those awful shabby, grubby rooms.

We asked to be moved but they had nowhere any better.
The day receptionist was friendly but ineffectual and kept promising to find us a better room. The night receptionist was surly and unfriendly. Requests to see the Manager were ignored.

Cape Town was full as it was half term and it took us three days to find another hotel. The Sir Francis refused to refund any money even though we were leaving on Tuesday instead of Friday. The Manager, who ran out to our car as we were driving away and asked us to come to his office to discuss the situation,
said that they might not be able to let the room, although we heard them turning people down while we stood there.