Following a genuine misunderstanding my car was clamped in the hotel basement. Parking bay markings are not at all clear and release fee is R250 or about US$40..

Hotel staff were quick to walk away from a problem that they were partially responsible for...

Once again poor service defines a South African Hotel..

After all the aggravation and time wasted on a fairly straight forward matter..I would strongly recommend that if you have a car, stay somewhere else..

3 of us shared a 2 bedroom unit which was perfect. The bedrooms were lovely as were the bathrooms and very spacious. This place was made even better by the Food Lovers Market downstairs which provided some great breakfasts. The apartment was serviced daily and Reception were also very helpful organising taxis. A great place to stay as a group which also made it affordable.

This place is excellent value, but for a reason. It's in a dodgey area. I was mugged outside the apartments and there was no police response, and absolutely nobody that I had previously asked was willing to admit there was a problem in the area. The muggers simply walked away, laughing because they knew that nobody would come.

When I finally spoke to the police the next day, they admitted that even they are too worried to be there at night.

You can't be on your own at night in Cape Town, so get taxis if you must. Don't wear anything of anything value when you're outside at night.

Besides, everything that you can find around the bay area of Cape Town, you can find in any other developed bay area in the world: generic restaurants and shopping malls.

Table mountain, and the view from up there, is very cool. Don't go there on your own. Plenty of dodgey looking people around who prey on single tourists.

The apartheid museum is interesting, opposite the police station, but again, don't go there on your own. Outside there were guys who were in our face, asking for money.

We were booked into the Icon Apartments by our UK Cruise Agent. Upon docking in Cape Town,we didn't know where VIP ICON was located, or what the amenities were. OK it lies in the commercial district of Cape Town, and 25 minutes walk to the V&A Waterfront - but don't let that put you off. Taxis abound.
The biggest shock came when the lady receptionist guided us to our apartment on the 11th Floor. We emerged from the lift to be guided along the walkway of what seemed to be a film set of 'Vertigo meets Alcatraz' - V-e-r-y QUIRKY. (see photos).
Once inside our apartment I was delighted with the furnishings and layout. The bed was Big & Comfortable. With a convenient dinette area, and an entertainment centre (Plasma TV/DVD/Tuner) I would have been proud to have this at home. The designer's ideas created a lovely CHIC ensemble.
A full (brand new) kitchen was available if we needed it (Oven, Microwave, Toaster,Kettle, Fridge, Glasses, Crockery and Cutlery).We used only the breakfast implements and ate out (see our BIZERCA review).
Reception staff were excellent.We were a wee bit nervous about venturing out onto the streets after dark, but the young lady on reception offered her Security Man to escort us to the nearby resaurant. No need, we overcame our anxieties.
Taxis were ordered for us when needed. Restaurants were recommended. Other info was given as needed. I don't recognise any of the poor service comments from previous reviews.
For the more energetic, there was a pool and a gym. And for added convenience there was a business centre Mall with Cafes, Hairdressers, Takeaway food and grocery store on the ground floor behind the Reception Desk.
The apartments offered a more comfortable chill-out environment than a traditional hotel room would offer. But no Bar - there was one with Plasma TV's for Football, 100 metres or so away.