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Protea Hotel Hazyview – reviews, photos

3.0 of 5
R40 Rd 38km from White River, Hazyview 1242, South Africa
Hotel amenities
Protea Hotel Hazyview
Ranked #4 of 9 hotels in Hazyview
4.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    9
    13
    3
    2
    0
Date Rating
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Adequate for one night stay”
3 of 5 stars Reviewed 25 September 2011

We stayed at this property for one night on the 13th of august after exploring the panorama route. The property has just gone through some renovations. We stayed in one of the renovated rooms. The decor is contemporary and elegant. The problems were that the room didn't have a working phone, the shower head was not connected properly and when you ran the faucet on the sink, water spewed from the base of the sink. The room was not ready for guests. When we complained the front desk admitted to knowing about the phone not working, but feigned ignorance about the other issues. We were so tired, we didn't have the energy to check out or to request a room change. The restaurant was okay, nothing special. The people were friendly and engaging. The beds were very comfortable and the room was very clean.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask snowedin040 about Protea Hotel Hazyview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanessa Hoover, General Manager at Protea Hotel Hazyview, responded to this review
3 October 2011
Dear Guest,

Thank you for taking the time to write to us. i was saddened to hear that you experienced a few problems during your stay with us. I have addressed these issues with my team and can assure sure that this is not our usual standard. My team and I look forward to welcoming you back to the Protea Hazyview Hotel.
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Omaha, Nebraska
Senior Reviewer
10 reviews 10 reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“Beautiful Setting near Kruger Park”
5 of 5 stars Reviewed 24 September 2011
1
person found this review helpful

My husband and I spent two nights here while touring Kruger. The rooms are very large. The bath is modern and well appointed. The staff were routinely friendly and helpful. The grounds are gorgeous. We had lunch on the terrace, perched above the pool with a lovely view of the distant hills.

The buffet dinner we ate on our first night was delicious and varied. I was impressed with how the hotel handled our big group of 37 people. The 4:30 a.m. coffee and rusks were set up faithfully each morning before the game drives and served by a smiling, cheery employee. The barbeque held on our last night there was also delicious and served skillfully.

The hotel is close to Kruger's Numbi Gate. I recommend it as a portal to the park.

  • Stayed August 2011, travelled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MiaKay about Protea Hotel Hazyview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Management2010, General Manager at Protea Hotel Hazyview, responded to this review
25 January 2012
Thank you for your generous review. We are glad to hear you enjoyed your stay with us as well the fact you thoroughly appreciated the beautiful lush surroundings of our hotel. Furthermore, I will pass on your kind words on your dining and breakfast experiences to the entire team.

We are looking forward to welcoming you back soon.

Kind regards,

Vanessa Hoover – General Manager
Protea Hotel Hazyview
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Bedfordview, South Africa
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Great stop near the Kruger!”
4 of 5 stars Reviewed 13 September 2011

We stayed for one night after the kruger and were very impressed with the staff from the security gaurds when we entered to the cleaning staff in our room, they were very polite and helpful.
The rooms are spacious, clean and quite!

I would stay there again.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask BluffyBoy about Protea Hotel Hazyview
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Vanessa Hoover, General Manager at Protea Hotel Hazyview, responded to this review
19 September 2011
Thank you for the kind recommendations! The wonderful feedback on the service received will be shared with everyone at the hotel....

Looking forward welcoming you back soon!

Warm regards,

Vanessa Hoover - General Manager
Protea Hotel Hazyview
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Johannesburg
1 review
2 helpful votes 2 helpful votes
“Disappointed guest”
4 of 5 stars Reviewed 17 August 2011
2
people found this review helpful

On monday the 15th of August, after a tierdfull bussiness day, and being a old Protea client, I booked into the Protea Hotel Hazyview. I found reception to be welcoming and warm, as per all Protea's standards. But to my dismay, I had the unpleasant experience of a senior lady staff member repremanding and sculding a staff member in view of the public. I just feel as a director of a companies, there is a time and place for words of guidens and repremanding. Futher more my stay was enjoyable. Dinner was good, room was clean, the usual that you would expect from your hotel group.

  • Stayed August 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask PatricJohannesburg about Protea Hotel Hazyview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Management2010, General Manager at Protea Hotel Hazyview, responded to this review
8 September 2011
Dear Guest,
Thank you for taking the time to provide us with your feedback on your recent stay at Protea Hotel Hazyview. It’s highly appreciated and will be used constructively to consistently improve our product and service standards.

I would like to confirm that your comments have been passed on to the entire management team and corrective action has been taken to ensure that this is not a repeating occurrence.
Your interest and concern are much appreciated. I do hope you will allow us the opportunity to be of service to you again and welcoming you to our beautiful hotel again soon.

Yours sincerely,

Vanessa Hoover
General Manager – Protea Hotel Hazyview
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Florida
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Nice Country Hotel”
4 of 5 stars Reviewed 11 August 2011

This hotel reminds me of the country. The grounds are lush with vegetation and scenic views. The bar area has indoor and outdoor seating that overlook the surrounding scenery. The rooms were basic but spacious and there is a TV. The bathroom was ok except the shower curtain was filthy so we took very careful showers or just did not use the shower curtain at all. By the time my group arrived at this hotel we had a few bottles of wine and asked if it would be ok if we drank it here in the bar area. The bar manager said it was ok and gave us glasses without a corkage fee. Bats tend to hang outside the bar under the roof but they don’t bother you. Dinner in the restaurant each night was good and lunch in the bar area was also good. The chocolate mousse dessert is absolutely wonderful here. We didn’t have breakfast since we left early each morning to enter Kruger National Park. So the hotel always gave us a boxed breakfast which had yogurt, a sandwich, drink, and a piece of fruit.

  • Stayed February 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask delia03 about Protea Hotel Hazyview
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Hotel_Management2010, General Manager at Protea Hotel Hazyview, responded to this review
16 August 2011
A short note of thanks for your kind words on your recent stay with us. The entire team at Protea Hotel Hazyview is looking forward welcoming you back soon!

At your service,

Vanessa Hoover - General Manager
Protea Hotel Hazyview
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Additional Information about Protea Hotel Hazyview

R40 Rd 38km from White River, Hazyview 1242, South Africa
Price range (per night):* INR7,113 - 10,306

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