Office staff “Dot” was very inflexible and became rude after being asked to explain how a 3 day stay @ $110.00 per night turned into $420.00. They advertized the unit sleeps 4 people but then nickel and dime you to death with extra charges and hidden fees. They should advertise their sites @ $200.00 per day per person all inclusive and do away with all the BS charges and fees then you could do a fair comparison with other facilities. Unless you rent a park model the units are old and run down the bath room smelt like they never empty or sanitized the holding tanks and the a/c was useless. The parking is terrible and they require you to keep your boat in one area and your vehicle in another. There were dozens of open camp sites and I offered to pay extra $10.00 per day on top of the 5.00 per day parking fee we already paid to be able to park my truck and PWC together in a spot close to the 5th wheel we rented and she refused stating it was $45.00 per day for that spot: which set vacate all weekend. After looking around and speaking with a few other campers no one else was cited for parking in unused camp sites. This facility is cramped, old, and run down, the boat docks were in disrepair with nails and screws hanging out all over the place. The price was twice what you would pay for a comparable kitchenette hotel room in Havasu City including daily launch fees. They must do enough business to keep the place a float but if customer service was a priority and their staff was even a little bit flexible and with some much needed repairs this place could be something to brag about. Then they could charge $200.00 a day without any complaints from me. After reading some replies of their GM Lisa Lepree telling other customers to take their business elsewhere I can see how the camp staff gets their bad attitude. Rick Corona CA
Room Tip: Park model ony trailers and 5 th wheels are too rundown. Not multi guest friendly.
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