The hotel is a quite nice property, with view to a lake and next to Centurion Mall, with many restaurant options.
I arrived early to the hotel, since my flight was a very early one. the hotel staff ensured me that I could have an early check in, even if I did not let them know beforehand. It took them about 50 mins to get the room ready and I was exhausted, but was rewarded with an upgrade to a better suite.
The hotel staff is friendly and helpful, the premises are quiet, clean and my stay very good, will definitely stay there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 March 2012
Dear Rmabeci
Thank you for the time to write a review about our Hotel. It is always great to hear the feedback from our valued GUESTS who stay with us.
I am glad to hear that reception could assist you with an early check-in, however I do apologise about the waiting period as this we do try to minimise it as best possible. However I am happy to hear that you were satisfied with the upgrade to our suites.
I am very happy to hear that your stay was comfortable and that you were happy with the services given from the STAFF. We definitely hope to see you back soon at the Protea Hotel Waterfront Centurion!
Kind Regards
Natalie Botha
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC