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Protea Hotel Umhlanga – reviews, photos

3.0 of 5
Cnr Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa
Hotel amenities
Protea Hotel Umhlanga
Protea Hotel Umhlanga
Protea Hotel Umhlanga
Protea Hotel Umhlanga
Protea Hotel Umhlanga
Protea Hotel Umhlanga
Ranked #15 of 19 hotels in Umhlanga Rocks
3.5 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    3
    11
    5
    4
    0
Date Rating
Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Stay at the Protea only if you never shower or bath!”
2 of 5 stars Reviewed 6 August 2011 via mobile

Apart from the know nothing service, we were put in a twin room despite saying we wanted a double. We got moved after a farce then we tried having a shower and a bath. To cut a long story short it seems each room only has 100 litre hit water tank. So max 5 mins in shower (that's two times 2 and half mins) or a very shallow bath. Totally unacceptable.

Also the wifi is 100mb per stay. You stay one day get 100mb. You stay 14 days you get 100mb. NOT per day which is rather stupid.

Avoid this hotel at all costs. There are so many hotels in the same location that are mire modern and at the same price.

  • Stayed August 2011
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“Excellent stay”
4 of 5 stars Reviewed 4 July 2010
1
person found this review helpful

We arrived at night during World Cup time and were still able to secure a room for a reasonable price (although inflated by FIFA). Futhermore, the staff at the desk was helpful enough to find a newly renovated suite on a non-smoking floor for only a small increase in price.
Three large, young guys were able to fit in the room comfortably, with one sleeping on the sofa-bed and having a good night's rest each of our 5 nights. The room itself was plush, very comfortable and clean. Given that it was newly renovated certainly would have helped but the remainder of the hotel is apparently due to receive this treatment as well after the World Cup is over.
Would definitely stay there again as it is in the heart of Umhlanga - which is safe, trendy and has plenty of restaurants. Also has a great, secure parking lot on your floor which is very convenient.

  • Stayed June 2010, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Zürich
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Wonderful hotel with views”
5 of 5 stars Reviewed 24 March 2010

Unfortunately our group only stayed at this hotel one night. Very clean, large rooms with cooking facility in the room, quiet, rooftop pool (rather small) and nice views of the bach from the room and the rooftop. There were a lot of nice restaurants nearby as well as some shops. I have no negative remarks about this hotel. It was a nice change from what we had already encountered on our South African holiday.

  • Stayed March 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cape Town Central, South Africa
Top Contributor
68 reviews 68 reviews
Reviews in 42 cities Reviews in 42 cities
70 helpful votes 70 helpful votes
“Enjoyable stay-over stop”
3 of 5 stars Reviewed 5 October 2009
1
person found this review helpful

We stayed in the hotel for 1 night as we had to go to a business function at a venue close by. We did not spend much time in the hotel, but we were impressed with the size of the rooms and the amenities in the room. The small kitchenette was nice, although we didn't use it at all. The partial sea-view from the room was also appreciated. The breakfast the following morning was as expected, with everything one offer as per usual. The check-in staff and general staff throughout the hotel was very friendly and we appreciated this as well. We did like the newspaper underneath the door in the morning.
We did not pay for our night's stay (as the business was paying for it), but the morning upon check-out I saw what the rate for the room was for 2 people and was a bit shocked. The amount charged seemed exhorbitant for a 3 star hotel. There are definitely better options for the same amount of money spent.
We enjoyed our very short stay, but for the amount charged, there are definitely better options.

  • Stayed September 2009, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bloemfontein South Africa
1 review
“For the price not good”
2 of 5 stars Reviewed 11 September 2007

The hotel is situated at a central location near the beach which is very convenient. The staff were lovely everyone from reception to housekeeping one of their best features. Unfortunately for the price the conditions were not adequate and I would rather go elsewhere next time unless they improve.

The problems arose with the aircon which is only on if you are in the room due to power saving on the hotel's part. After a hot day on the beach or a night in the town one expects to come to an air conditioned room. The bathroom has no extraction fan which I found to be very bizarre as there is no window so at the least they could have a fan. The bathroom also has a very small shower and bath. I booked a double bed and instead got two singles pushed together so not great for those on honeymoon. Another downer was the fact that you have to pay extra for parking . For what is available in Umhlanga at the same price I would say this hotel is over ambitious with the rates they charge. I stayed four nights and was charged R4600.00 at another hotel by comparison which I found to be much better (walk across to Gateway, beautiful large bathroom with extraction fan, air-conditioned room) was R 2 969.00 for four nights.

On a positive note the pool deck on the 10th floor provides a beautiful view if you want to relax with a book in the sun. A laundry sevice is just downstairs so you do not need to use the hotel laundry service and the LM Grill downstairs should not be missed with the best peri peri prawns I have tasted.

  • Liked — Walking distance to the beach
  • Disliked — The bathroom with no extractor fan and paying for parking considering the price
  • Stayed September 2007, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Additional Information about Protea Hotel Umhlanga

  • Hotel Umhlanga
  • Protea Hotel Umhlanga Rocks
  • Protea Umhlanga
Address: Cnr Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa
Price range (per night):* INR7,225 - 12,490

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