As the owner of the Guest House, I am always willing to accept constructive critisism if we find our House "out of line". The very nature of a guest house , is its uniqueness to its surroundings and size and the respect that fellow guests have for each other, whether that be in the diningroom with kids making unneccessary noise and poor table manners, in the bedroom with turned up tv volume, running up and down the passage ways, no thought for others who might be sleeping when you arrive late at night.
We find that those guests who are accustomed to Guest House style accommodation afford others the quiter privileges as they would expect from them, unfortunately sometimes some guests think that they are the only ones that count.
Our breakfast times are strictly 7am to 9am, we close the dining room at 9am yet there are always those who think that they can walk in at 5 minutes to 9 and sit there until 10am. We always phone to remind guests that the diningroom closes at 9 o clock, we would never call them at 10 to 8am.
The reason we were told that the booking was made, was because of the rates we had on offer, simply the cheapest for any of the listed star rated establishments and to now rate us at the lowest level for value does show the guests lack of experience as to what to expect and what was on offer in a Guest House.
Dear guest, sorry you did not bother to contact us or make your feelings known to us, other guests did contact us and asked for something to be done about the unacceptable behaviour .