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Southern Sun North Beach – reviews, photos

3.5 of 5
Marine Parade | PO Box 10592, Durban 4001, South Africa
Hotel amenities
Southern Sun North Beach
Ranked #12 of 36 hotels in Durban
3.5 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    11
    10
    7
    2
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Date Rating
Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
“Not Impressed!”
1 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

When we arrived at the hotel we 1stly waited 20min for a porter and then we were told by reception that all porters are too busy with other clients. 2ndly, we had the "do not disturb" sign on the door after check-in as we wanted to rest from the long drive, yet the maid walked into the room which had been already been cleaned and did not apologise as she herself did not know why she came in. 3rdly my husbands car and 6 other cars were vandilised in the hotel "secure" paid parking and till now we have had no contact from the hotel as promised that this matter will be sorted out by their insurance. 4thly, yet again a maid comes into the room opens the bathroom door to find myself using the restroom i was furious and told her not to come in as i was in the bathroom, she did not seem to care and she did not apologise either. lastly we ordered room service which came 2hours and 30min later as in room dining said they "forgot". We normally stay at the Hilton which is pure luxary compare to this but i thought having a view of the ocean would be better on this trip. i was very mistaken and will not stay at this hotel ever again.

  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask nasjhb about Southern Sun North Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durban, KwaZulu-Natal, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
“A great location in Durban”
4 of 5 stars Reviewed 20 January 2012

The location of the hotel is great since the beach is your footstep. Great for the beach experience. Our stay was convenient and had all the luxuries required for a convenient stay in the good areas of Durban. The restaurant offered great and affordable food. The staff at the restaurant and hotel were very friendly which made the stay very enjoyable

Room Tip: The higher your room, the better view you'l have
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  • Stayed May 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask DanV77 about Southern Sun North Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pretoria, South Africa
1 review
1 helpful vote 1 helpful vote
“Excellent Experience!!!!!”
5 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

We stayed over at the SS North Beach the night before our boat trip and also the night upon our return. I have to commend Southern Sun on running a great Hotel. From check-in to departure, the staff were friendly, professional and helpful. The rooms are spacious and I believe the bathrooms are being upgraded during early 2012. Long overdue SS! The bathrooms were still quite acceptable. Other services like the added bike rides are convenient. The Piatto Restaurant offers exceptional quisine. We even had some personal attention from the General Manager, lovely lady, Samantha Croft. Thank you for a wonderful eperience. I can truly recommend this hotel for business and leisure travel and also for stay over before and or after taking a cruise.

Room Tip: All rooms are sea-facing. Some rooms offer sleeping couches as optional - great for families. I be...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Carin867 about Southern Sun North Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
1 review
1 helpful vote 1 helpful vote
“Rather go elsewhere”
2 of 5 stars Reviewed 21 December 2011
1
person found this review helpful

This is an old building and it shows. Plumbing is bad, makes all sorts of noises when in use, and creaky groaning plumbing sounds can be heard from neighboring rooms all the time when you are in your room. When showering, every so often the temperature of the water spikes to scalding temperatures at random. No free parking for the price you are paying for the hotel, and when you pay, you pay for access to a parking structure, not a reserved bay, so its first come first serve. Only a few bays actually have direct access to a lift lobby, the other parking floors will have you traversing a few flights of stairs down stairwells which looks generally dirty and broken down. The pool deck on the roof closes at 18:00, so if you are going to Durban for sightseeing, and you are leaving early and coming back late, and assume that you are going to relax by the poolside when you return, forget it, it will be closed, When you see the hotel for the first time, you think it must be a mistake, as the price you paid does not look right relative to the way it looks. Go elsewhere, as there are many hotels in the North beach strip, and I am sure that the cheaper garden court alternatives down the road can't possibly be worse, and you will save a whole lot of money. This hotel would have been nice if it was a whole lot cheaper.

Room Tip: All rooms are beach facing in this hotel, which is a good thing. Try and get a room high up, noise...
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  • Stayed December 2011, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MFO_CT about Southern Sun North Beach
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south africa
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“IT WAS THE WORST HOTEL EVER!!!”
1 of 5 stars Reviewed 13 December 2011
1
person found this review helpful

I go to durban 2 times a year this time we when in jan since durban was full and we couldnt get books anywhere my brother suggested that we stay @north beach he said iit look nice

we got to the hotel after a 7hr drive only to find that the hotel had the most yuck smell @ 3pm in the afternoon our rooms where not ready and there was no undcover cover parking for our car and the staff very bluntly said theres nothing they could do

finaly @ 4pm we were taken to our room thhe passage smelled just as the lobby did
the room a family room, was a lilbigger then a cubical.... the bathroom was so small that if u turn to the tap u knock the tub and if u turn to the tub u knock the tap the the windows where dirty full of insects and there was loud music thumping against my window.... they changed our room to a (bigger 1) wish was not it was the same size and there was only one diff the AC was not working.... we ran out of there in 3hrs as soon as we got other bookings o and i found earplugs under the pillow mm wonder why it honestly was thee WORST HOTEL EVER NEVER AGAIN!!!
aff no n
ONLY STAY HERE if you want lack of sleep and bad smells and blunt staff NO NO!!

  • Stayed January 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask shezoo c about Southern Sun North Beach
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Additional Information about Southern Sun North Beach

  • Southern Sun North Beach Durban
Address: Marine Parade | PO Box 10592, Durban 4001, South Africa
Price range (per night):* INR11,034 - 12,602

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Southern Sun North Beach
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