The hotel is well located and convenient with the mall attached to it. The services were mediocre and keep informing them of your time of arrival time and time again to ensure that your room is ready. Though they wanted to charge an extra half day charge for a 2 hour later departure, they were unable to provide us with 2 of the 5 rooms booked until 6pm on the evening we checked in. It seems to be a regular occurrence at the hotel and they expect guests to be flexible according to "their convenience". If you'd like to stay in this hotel as a guest.... a paying one, you would not appreciate the apathy they put on display for their guests. The probable only highlight of the stay was the sincere and friendly attitude of the bell boys.

Excellent location, generally good service and friendly ambience. The hotel has allready a few years, and that is evident in the rooms where carpets and furniture needs to be renewed. This hotel also needs a richer breakfast, little variety and juices should be much better.

we had 2 connecting rooms since i was travelling with my family. hotel location is great since it is connected to sandton city which is a huge mall with all your needs. you need approx. 3 days to get familiar with all services and shops in mall. must try their steaks in nelson mandela square since south africa is very famous in exporting steaks and wines. many attractions inside cinema halls,coffee shops,games,famous shops and all you could ask for. hotel is comfy and staff are very helpfull.it is a top class hotel with excellent services.
try food in indian resturant it is tasty.

This time, it is Johannesburg. I stayed here in Jan 2012. I can say only one word about this hotel Äwesome, Grand, luxury at its best". I stayed last time in Michelangelo Towers and the same was before Soccer Tournament. This time, i was in Michelanglo Hotel near to Nelson Mandela Square. Breakfast is above average but not great. I had a room upgrade and room, bed and bathrooms were luxury. Internet speed was disappointing as it was taking very long for mail download. Given an option, I would have paid extra for high speed. Food is not a problem as there are a number of restaurant in Nelson Mandela Square so what ever your choice, Italian, Thai, Indian ENJOY it.