We stayed at this hotel for a stop over while on our way to Manila from Zimababwe. We arrived in Johannesburg at 2pm and our flight was not to leave until 12pm the following day, so we had plenty of time to fill. We were wrapped with this hotel as it had heaps to offer!
The hotel is very close to the airport and a free shuttle service is available quite frequently, so getting there and back to the airport was not a concern at all. We could tell we were in good hands :)
Check-in was fine. Quick, efficient and the staff were helpful. The rooms were great! Before booking this hotel, i read reviews just to be sure, and plenty of reviewers stated that the rooms were on the small side. I took this into consideration when booking it, but i thought i'd take the chance because of the hotel facilities (ie. the Casino complex). So I was bracing myself while opening the room door and i was pleasantly surprised. The room was so lovely! The decor and furnishings were nice and the room was spotless. It was a smaller room compared to other hotels that we stayed at previously, but we were only stopping over for one night and the room was more than adequate for our stay.
We spent a lot of our time at the Emperor's Palace complex, and we thouroughly enjoyed it there. It was only a brisk 5-10 minute walk from the hotel. There were plenty of dining options at the Casino and plenty of other things to do to keep yourself occupied.
We also had Buffet Breakfast included in our room rate, which made the room rate great value! The breakfast was fantastic! Plenty of options, so you can be sure you were well fed for the day.
Once again, the free shuttle service came in handy to get back to the airport, and you're there within 15 minutes.
The highlight for us at this hotel was the customer service. They were always so friendly and curtious and always willing to lend a hand. We have already decided to stay here again for our stopover on our next trip to ZImbabwe.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC