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Reviewed 9 March 2014


stayed at your hotel from the 26th February till the 27th ion the Presidential Suite.



Needless to say it was not satisfactory due to the following;



Jacuzzi did not work after I by E-Mail enquired if there was a Jacuzzi. After I reported this the deduction was that the pump broke down and that it could be fixed. I was given an apology with a bottle of sparkling wine. I chose your establishment due to it's features that did not work.



The DSTV in the room did not work.



The outer doors to the balcony could not open.



Reception asked for payment, although I already paid and had a confirmation of booking which I produced.



The staff was friendly, but not clued up on the hotel and the condition of the room.There was no proper introduction of the facilities.



You advertise what you could not provide,......


Date of stay: February 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank David S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JamesJ_SA, Public Relations Manager at Radisson Hotel & Convention Centre, Johannesburg, O.R. Tambo, responded to this reviewResponded 29 July 2015

Dear David

Thank you for sharing your feedback. We know quite some time has passed since you stayed with us, but we wanted to express our apologies for your experience, particularly with our presidential suite. The issues with the suite have been rectified to ensure exceptional luxury & comfort for our guests.

We hope to have the opportunity to welcome you back, feel free to contact me directly to should you have any queries.

Warm Regards

Yikita Padayachee - Marketing Manager
+27 (0)11 979 0044

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2024 via mobile
Google Translation

Date of stay: January 2024
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thembeka Mahlangu, Owner at Radisson Hotel & Convention Centre, Johannesburg, O.R. Tambo, responded to this reviewResponded 1 week ago

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2023
Google Translation

Date of stay: May 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 March 2023 via mobile
Google Translation

Date of stay: March 2023
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Setshego Ledwaba, Marketing at Radisson Hotel & Convention Centre, Johannesburg, O.R. Tambo, responded to this reviewResponded 2 March 2023

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Reviewed 30 January 2023
Google Translation

Date of stay: January 2023
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Setshego Ledwaba, Marketing at Radisson Hotel & Convention Centre, Johannesburg, O.R. Tambo, responded to this reviewResponded 2 March 2023

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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