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The Westcliff by Orient-Express – reviews, photos

5.0 of 5
67 Jan Smuts Avenue | Westcliff, Johannesburg 2193, South Africa
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The Westcliff by Orient-Express
Ranked #3 of 61 hotels in Johannesburg
4.5 of 5 stars 222 Reviews
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222 reviews from our community

What travellers say about this hotel
  • Polo lounge(8)
  • South Africa(5)
  • Junior suite(5)
  • Great view(4)
  • Infinity pool(4)
  • Top notch(3)
  • Large and comfortable(3)
  • Very nice(3)
Traveller rating
    151
    44
    9
    15
    3
Only show reviews for Family (25) | Couples (89) | Business (54)
Date Rating
Columbia, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Welcome to Africa.”
5 of 5 stars Reviewed 14 February 2012
2
people found this review helpful

Oh My Goodness. After a 15 hour flight from the states, what a pleasure to stay in such a beautiful, luxurious place. One of the friendliest and most helpful staff I have ever seen, anywhere in the world. The ladies at the reception desk helped us decide which native markets to shop at that were safe, authentic and fun. They also got us on-site transport that dropped us off and picked us back up - so we had no worries about being two gals alone in a strange city. The menu on the terrace cafe was appropriately varied and the South African wine was top notch. Okay. I just have to mention that I could have lived off the butter from grass fed cows that was served with delicious bread! When our very early flight out didn't give us but 10 minutes for one of the most beautiful breakfast buffets I've ever seen, the waitstaff kindly and cheerfully packed us a to-go tin foil packet that had goodies such as smoked salmon and creamed cheese with capers and apple brioche that we ate in the taxi to the airport. Hip Hip Hooray for The Westcliff. We got it just right!

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rollingal about The Westcliff by Orient-Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“The Westcliff trumps them all”
5 of 5 stars Reviewed 14 February 2012
1
person found this review helpful

There are many luxury high end hotels in the city but the Westcliff trumps them all for sheer service, atmosphere and originality. We stayed over for a mini break on the weekend of the 10th to celebrate an early Valentine. I was really blown away by everything at the hotel - sitting by the infinity pool at the Terrace deck its hard to believe you are in the centre of a huge city. The view of trees and over the Joburg Zoo is just spectacular. Service is impeccable without being overpowering. Cuisine is amazing, the winelists and cocktails are fabulous and the whole experience is sumptuous without being pretentious or over the top.

We stayed in room 203 which was towards the top of the hill the hotel is built on - perfect for easy access to the restaurant, Polo Bar and spa. I loved the room balcony and the private splash pool was a thoughtful addition as the main pool area down at the Terrace can get a little crowded and too public.

The bedroom was beautiful, clean and comfortable with lots of inspired touches like the concealed tv screen at the foot of the bed and filter coffee sachets as well as instant.

We finished our stay with a spa treatment which was beautifully done.

What can I say - I'm a fan!!! If you'd like to feel you're in a James Bond movie, book in to the Westcliff, its a magical and amazing experience!

Room Tip: Room 203 towards the upper end of the hotel complex - there are shuttles to take you around the hote...
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LBannerman about The Westcliff by Orient-Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
“beautiful and captivating”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

Hard to find the words descriptive of this amazing hotel, but then it is an Orient Express Property. The short stay I experienced there just three days/nights, will always be remembered as a most pleasurable one. During this trip, I was lucky to experience many beautiful properties such as The Westcliff, the amazing spa always a treat, drinks and food excellent. Infinity pool is so enjoyable and shall I say "infinite". Well worth the time and expense. Many sights close to hotel to view and enjoy, nice walk area (little hilly, rocky, but challenging).

  • Stayed August 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ahvolare about The Westcliff by Orient-Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Stunning Spa and hotel”
4 of 5 stars Reviewed 3 February 2012

Had a great stay. Spa was brilliant. very attentive staff. Rooms are very clean. Breakfast is a bit expensive for what you get, but everything else make up for it.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask KJLRSA about The Westcliff by Orient-Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PONTEFRACT
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“Lovely and tranquil”
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

We recently stopped here twice when passing through J'Burg. Its a beautiful hotel set on a hillside with superb views. Its also very charming as you take a small trip up the winding path/road to your room.
From the moment we arrived nothing was too much trouble.
Wonderful!

Room Tip: Ask for a room with views close to the restaurant and Polo Bar
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask david1960uk about The Westcliff by Orient-Express
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Additional Information about The Westcliff by Orient-Express

  • Westcliff Hotel Johannesburg
  • Westcliff Johannesburg
Address: 67 Jan Smuts Avenue | Westcliff, Johannesburg 2193, South Africa
Price range (per night):* INR14,731 - 27,165

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The Westcliff by Orient-Express
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