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Mercure Johannesburg Midrand – reviews, photos

3.0 of 5
Old Pretoria Road Box 7853 Halfway house, Johannesburg 1685, South Africa
Hotel amenities
Mercure Johannesburg Midrand
Mercure Johannesburg Midrand
Mercure Johannesburg Midrand
Mercure Johannesburg Midrand
Mercure Johannesburg Midrand
Mercure Johannesburg Midrand
Ranked #19 of 61 hotels in Johannesburg
3.5 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    4
    12
    5
    2
    3
Date Rating
Stuttgart, Germany
Senior Contributor
28 reviews 28 reviews
Reviews in 24 cities Reviews in 24 cities
6 helpful votes 6 helpful votes
“friendly staff - quiet and safe area”
4 of 5 stars Reviewed 9 September 2010

The hotel is located in Midrand, a modern small city with a central business district located between Jo'burg and Pretoria. It is located in a safe area with some shops around (petrol station opposite, Pizza Express, Restaurants etc.). The staff was very friendly and gave us a warm welcome. As we booked a very special online rate we did not expect so much. But the rooms were clean, adequate, a lot of TV channels, the bathroom was also very clean. We had no opportunity to test the breakfeast. However, the staff was very heldfull all the time, they did phone calls for us, reserved other hotels of the Accor Group etc. Overall, it is a good hotel with a excellent price rate in a safe area. They have also own (safe) parking facilities.

  • Stayed January 2009, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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Ask frawey about Mercure Johannesburg Midrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Worst hotel we stayed in SA, poor service, no room service...”
1 of 5 stars Reviewed 13 July 2010
1
person found this review helpful

1. Is in the middle of no where, taxis prices in the hotel are double or triple, when if you keepa number from another taxi is so much cheaper and nicer service.

2. The receptionist people are soo not happy to help you, they try to do what you ask but they put long faces, the service is not tipppicak for the Mercure hotels.

3. We arrived late and in the final of the world cup, they put us in this disable room with no working heater, so it was sooo cold, the next day we ask to be mooved and again long faces but we got another room with heater "working" but still cold and with lost of noise because is on the first floor.

4. WE ask non smoking and the pillows smell smoke same as carpet, there is NO ROOM SERVICE, there is nooo restaurants around that are open after 10pm but McDonalds.

In my opinion and experience with MErcure hotels , this one was TERRIBLE,

I don't recommend it at all!! (better to stay in a lodge if all hotels in Jobourg are booked)

  • Stayed July 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Anilu77 about Mercure Johannesburg Midrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“amazing view”
5 of 5 stars Reviewed 19 April 2010
1
person found this review helpful

U will love the stay as the view from the balcony is beautiful.......real value for money....

  • Stayed May 2008, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ankitjain about Mercure Johannesburg Midrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Efficient, Friendly, Business hotel”
4 of 5 stars Reviewed 2 December 2007
1
person found this review helpful

We stayed at the Mercure Midrand while I was scheduled to speak at a conference being held at Gallagher Estate. The hotel is very convenient to the conference center, but that is about all one can say positively about its location. This is not a place for tourists.

The hotel itself was clean, the staff was very friendly and efficient, and breakfast was terrific (though the machine coffee left something to be desired).

Midrand is just not a tourist area. There are only about 4 restaurants within safe walking distance of the hotel and not a lot to do if you're not in the area on business.

If you do have business in the area, this is a solid, inexpensive place to stay with a staff that makes you feel welcome.

  • Liked — Friendly staff
  • Disliked — small rooms
  • Stayed November 2007, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask CCarrnDC about Mercure Johannesburg Midrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durban, South Africa
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
“Think careful before booking in....”
2 of 5 stars Reviewed 18 May 2007
1
person found this review helpful

Travellers be careful. I recently dropped a colleague at the hotel after a meeting and was immediately impressed with what I saw. So with my next visit to Johannesburg (Midrand) I promptly requested to be booked into the Mercure through my travel agent. However, they have a pre-payment policy in place and my travel agent neglected to inform me about it or to arrange for the required deposit. Fine this was an error on the side of the travel agent. What was disconcerting was that the staff at the hotel was not prepared to consider any alternatives and basically forced me in so many words to sleep in my car. This despite the fact that my company is a multi-national employing more that 20 000 staff - the payment would've been good. Fortunately I managed to change my flight and could head home. It is poor customer service in the EXTREME from this institution. Please be aware as I'm sure the treatment I received will spill over into many other areas of their service. Stay clear!!!

  • Disliked — The Poor customer service and unhelpful staff
  • Stayed May 2007, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask HenRon about Mercure Johannesburg Midrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Mercure Johannesburg Midrand

  • Accor Johannesburg Midrand
Address: Old Pretoria Road Box 7853 Halfway house, Johannesburg 1685, South Africa
Price range (per night):* INR3,529 - 7,897

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Mercure Johannesburg Midrand
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