We stayed at the Hawthorn Suites for our Family vacation for a week. I had read some of the previous reviews, and was basically optimistic, knowing that some people just complain about everything. For instance, I can't remember if it was on Tripadvisor or a different website, but someone complained about the tile color. REALLY?? If that's the worst thing you have to deal with, then I'd say you're doing pretty good.
We really enjoyed our stay. The breakfast was good every morning, and the woman in the kitchen worked her butt off! The front desk staff was always helpful in finding directions for us or suggestions for area activities. The pool area was clean and our kids had a ball!
The only complaint I would have is the mattress on the pull out couch was awful! They had some plastic wrapped around it, and it was crunchy! Every time you moved you heard a crunch. My youngest is only 40 lbs, so it didn't bother him much, but even my oldest at 65 lbs, was uncomfortable. It would be pretty bad for an adult.
Other than that, I would definately recommend staying at this hotel.

We booked thru priceline and wasn't sure what we would get, but the price was right. Check in was fast and friendly. One slight problem was we needed a ground floor room. The Manager, Gary, explained they sold out for the night but he could move us the next day. We were in a new room by 11 am. Both rooms were clean and very comfortable. The free breakfast in the morning was very good, with a large variety. Scrambled eggs, bacon. sausage, waffles, hot and cold cereal, fruit, juice & coffee. Would highly recommend this place, especially if your staying for several days.

When we checked in, the gentleman at the front desk could not have made us feel any more unwelcome. He did not even greet us. My husband told him we had a reservation, and he just barked "Credit Card, Driver's license" at us. (The gentleman's name was Jim, from Branson, MO). We were disappointed in the room as well - the bed was hard and lumpy and generally uncomfortable, and the walls were paper-thin. Worst of all, the TV was from the 1980's - about 19 inches across, gigantic box with a curved screen. No capability of ordering movies. The sound quality on the TV was horrible - lots of buzzing and feedback if you turned the volume up high enough to hear anything. The only redeeming quality was the breakfast.

We enjoyed our weeks stay with this hotel. The suite was perfect for 2, although the bathroom was a little tight. We used all the services provided (internet, heated pool, workout room, free breakfast, laundry room, etc) and had no issues with anything. Nothing was broken, out of service, or closed which has been a problem at other hotels. The front end staff were very helpful with local restruants and attractions. The maid service was also good. The common areas were clean, and the landscaping was a nice touch. The big plus for me was the easy access to 60, 17, and the 202. We have family in the area, and will return to this hotel in the future.