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Back to SpringHill Suites Phoenix Chandler/Fashion Center

SpringHill Suites Phoenix Chandler/Fashion Center – reviews, photos

3.0 of 5
225 North Metro Boulevard, Chandler, AZ 85226
Hotel amenities
SpringHill Suites Phoenix Chandler/Fashion Center
Ranked #10 of 26 hotels in Chandler
4.0 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    24
    14
    4
    1
    1
Date Rating
Flushing, Michigan
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Great service, great value!”
5 of 5 stars Reviewed 3 January 2012

We spent eleven nights here while visiting my son and grandson for Christmas and found it to be welcoming and comfortable. The room was very clean, well laid out and reasonably spacious. We especially appreciated the excellent housekeeping service and the helpful front desk staff. Breakfast was plentiful and featured lots of variety.

I used the small but well- equipped fitness room and we both enjoyed the hot tub and warm swimming pool. The only drawback was a wi-fi system that stubbornly kept returning to the hotel's web page instead of staying on the internet.

The hotel is across the street from a major shopping mall that includes a large variety of restaurants making the location especially convenient.

Room Tip: The third floor proved to be quieter than the other two. Fellow guests on lower floors were annoyed...
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask run4evergeorge about SpringHill Suites Phoenix Chandler/Fashion Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pflugerville, Texas
2 reviews
“Over and beyond service”
5 of 5 stars Reviewed 29 December 2011

Great caring place to stay. and very clean. Very friendly staff. They found and expensive item I left behind and shipped it to me by Fedex. This is awesome!

Room Tip: Very close to mall and a lot of places of eat
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  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Brenda D about SpringHill Suites Phoenix Chandler/Fashion Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mountain View, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“recent redecorating not a hit”
3 of 5 stars Reviewed 29 November 2011

This was our second stay at this location. We discovered that the whole place had undergone a recent renovation with new carpet, drapes, furniture, wallpaper, etc. Marriott's efforts to make the place seem modern and trendy really missed the mark. It now looks cold and sterile. This is all personal taste - maybe others will like it better.

GREAT:
Cleanliness.
Helpful staff.
Convenient location.

AVERAGE:
Breakfast food quality.
Pool and hot tub.
Bed comfort, bedding, pillows.

POOR:
Sofa bed comfort (metal bar in the back).
Ran out of breakfast food.
Cold and sterile decorating.
Fire alarm went off at 3:30am.
Noisy - you can hear people tromping around upstairs..

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gblotter about SpringHill Suites Phoenix Chandler/Fashion Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary Bates, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review
8 December 2011
Thanks so much for taking the time to post about our hotel and your experience with us. Our renovation is definitely a more modern. We did have an incident with the fire alarm. Thankfully it was not a real fire. Thank you so much for your breakdown of services we provided. We have reviewed them and taken initiative to make the change.
Happy Holidays and hope to see you again soon,
Gary Bates
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Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
48 helpful votes 48 helpful votes
“Great place to stay!”
5 of 5 stars Reviewed 28 November 2011

I am a Chandler resident who stayed here for a wedding party. The room was nice and clean, comfortable bed with nice sheets! Great options for breakfast the next day in the lobby. There is also lots of shopping right across the street, plus good dinner options. I would definitely stay here again!

  • Stayed December 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bianca345 about SpringHill Suites Phoenix Chandler/Fashion Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary Bates, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review
8 December 2011
Thanks so much for your time and business. We are pleased to know you enjoyed your stay. Our goal is to make your stay so enjoyable that you cannot wait to return.
Happy Holidays
Gary Bates
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St Louis, Missouri USA
1 review
“Wonderful experience”
5 of 5 stars Reviewed 27 November 2011

My daughter and I spent two nights here visiting family, especially two great-grandchildren. Our quarters were clean, comfortable with a cool, relaxing decor. Because my granddaughter's apartment is very small, we visited with the children in our room. They were excited and playful but well behaved. Unfortunately, we were too noisy at 9 p.m. and annoyed a neighbor who complained to us. We felt terrible and apologized. The next day we told the staff who actually comforted us! They knew what a family reunion was like and welcomed us to visit and play games in the lobby in the evening. The staff was cheerful and friendly and made our trip fun. I wish I had asked for their names - everyone of them - they deserve high praise - along with our thanks. P.S. We thought the breakfast food was excellent.

Stayed November 2011, travelled with family
Was this review helpful? Yes
Ask bbandepb about SpringHill Suites Phoenix Chandler/Fashion Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary Bates, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review
8 December 2011
Thanks so much for staying with us and taking the time to post your experience. Our staff continues to go above and beyond with all guests. It really shows when you write about us on Trip Advisor. Thanks again! I will pass the message on to all of our staff.

Happy Holidays
Gary Bates
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Additional Information about SpringHill Suites Phoenix Chandler/Fashion Center

  • Springhill Suites Chandler
Address: 225 North Metro Boulevard, Chandler, AZ 85226
Price range (per night):* INR5,113 - 10,004

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