We ended up stranded at this hotel with our 4 kids after our car broke down on our way back to Canada from our month driving around and living in Baja Mexico. This place made me want to go back to Tijuana! This is our first negative review, EVER. The manager/owner was the rudest, most unhelpful, and dishonest person we've ever met in a public service job. We had called ahead and booked a room. Once we arrived we were told the room didn't exist and he had no place for us to stay but to leave we would have to pay a $35 cancellation fee. He had us by the throats because he already had our credit card #. He refused to let us use the phone to call a taxi or the wifi to for another hotel. We were stuck. We ended up staying and getting two rooms for our family of six. It cost us more than a suite at DisneyLand! The rooms are stripped down, only bare basics (except for basics like shampoo, clock, coffee etc), it was nasty and the beds were OLD and cast offs from other hotels. I feel like I was violated by springs all night. We were very glad to have our car fixed and get out of that place. Run far far away!
- Travelers Inn Bullhead City
