As everyone else has described, spotless, beautiful, personalized, like staying in a friend's guest cottage but you never see your friend...

We came to Bisbee for a 2-night family fun getaway, just a few hours from home. We stayed in the big Warren room, 2nd floor, full sized kitchen is beautiful, attractive dishes, all cookware, and even kitchen condiment basics. Wonderful how even on top of what is promised and discussed, it seems people leave extras like olive oil, deodorant under the bathroom sink, etc. for the use of future guests. Really appreciated the half and half for coffee that is provide in rooms. The bed, pillows, and bedding were wonderful. The free DVDs were great, watched two. The wine was appreciated. The bathroom was very large, water hot and strong pressure, a real hair dryer, not those little loud wall ones in most hotels, this one is nicer than the one I have at home!

Service was great, even though invisible... We were amazed that throughout the whole two night stay we never saw any "staff." and yet it went well! We only met Fred because we said hello when went for dinner to the delicious, gourmet restaurant in which he tends bar. Love the keyless room idea, no one needs to meet you for the pass-off, brilliant. Because of this, BRING YOUR ROOM CODE IN CONFIRMING EMAIL. We neglected to tell Fred we had our son as a third person, as I somehow confused the property with another that had space for three in the room. There was enough extra blankets and pillows for him to "camp" the first night, and the second day while we were doing the mine tour, the BEST blow-up bed magically appeared, fully made with bedding. It is the kind seen in the in-flight catalog, very deluxe inflatable with tall legs, it's like a "real" bed.

Redeemed our breakfast coupons up the road at High Desert Cafe. It's a $3 credit per certificate if you want to upgrade to something more. All food quality is excellent, items made in-house daily, breakfast burritos are great, get there before they run out. The second morning we redeemed the coupons by just grabbing muffins to go to eat as a snack later, and chose to go to a full-service breakfast restaurant that gets great reviews. Nice choice to be able to enjoy the breakfast amenity without having to eat two breakfasts.

The one negative issue we had (I know from reading other review comments that Fred will be frustrated by this, sorry Fred!) was that in our second floor room, we heard every step from a woman staying upstairs on the third floor. In the morning while we were still sleeping, she put on dress shoes with hard clicking heels (women's pumps worn with a skirt suit, yes, in Bisbee... we saw her out the window as she finally left), and continued to get ready for another 10-15 mnutes, moving back and forth across our ceiling with very loud, sharp steps. We are very heavy sleepers, noise is not something that bothers us much, so we did not use the earplugs provided. It was a quiet weekend in town, did not expect to need them! This was so loud it was comical. Later in the morning, we heard ongoing bumping and shuffling of items, like someone was cleaning perhaps. That was okay, we were already up. I would like to suggest a little sign in the upstairs rooms to consider their footwear?

Thanks, Fred, it was lovely!