Wayne, the gentleman who answered the phone was personal and professional at the same time. I knew our experience was going to be great from that phone conversation. He greeted us as if we were arriving at a family member's home, made sure everything was done correctly and that we understood where everything was. Wayne even walked us outside to show us the breakfast room, gave us a cart to carry our luggage and showed us the easiest way to use it.
We had a moving truck and Wayne told us to park outside the office so they could watch it for us. Thank you Wayne!
The room was beautiful, clean and inviting, the bed soooo comfy! At about $100 total price we had an excellent stay and slept well. Bathroom clean, nice countertops, etc. Nice fluffy towels, modern and clean bedsheets, etc. Quiet property.
The only little detail missed was I don't think the bathroom sink was cleaned after the last person as there were some whiskers in the sink. I asked my hubby and he didn't use it. Everything else was spotless and we were too tired to complain about the sink. We are moving across the country from Nashville to Vegas and drove straight through with only a 45 minute cat nap so we were exhausted beyond belief.
Stay Here! I hope you arrive when Wayne is on duty, of course if they have one employee of that quality they most likely have more! Wayne was so thorough we wondered if he was the owner!
Thank you Best Western Plus Quail Hollow Inn! Wayne should be your trainer!
BTW Wayne says the breakfast is fantastic but we needed to sleep as opposed to eat so we didn't make it but it sounded great.
Room Tip: We were in the back in a room with only one floor so no one on top of us and we could see the pool b...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
23 December 2011
Thank you for taking the time to submit a review. Hope you arrived to Vegas and are getting settled in.
Bill Alexandra
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC