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Mountain Sky Hotel – reviews, photos

2.5 of 5
100 Meals Ave, Valdez, AK 99686
Hotel amenities
Mountain Sky Hotel
Ranked #1 of 6 hotels in Valdez
4.0 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    18
    15
    17
    5
    6
Date Rating
Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“Nice hotel in Valdez with good breakfast.”
5 of 5 stars Reviewed 9 November 2011
1
person found this review helpful

Valdez is a sleepy town with some good local character. We stayed at the Mountain Sky Hotel because of the following:
1. the price was reasonable for summertime compared to other hotels/b&bs
2. there was a swimming pool/hot tub
3. the location was good and we could walk around downtown Valdez, check out the various restaurants and cafes/bars, AND we could easily walk to the river (or drive in 5 mins) and watch for bears to come eat the salmon
For the price, it is a good value and the hotel staff were helpful with tips in Valdez.

Room Tip: Stay upstairs for the best views. Although Valdez has lots of fog, when it is a clear day, it is imp...
See more room tips
  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mountain Sky Hotel, Manager at Mountain Sky Hotel, responded to this review
24 April 2012
Thank You for your review. We appreciate the compliments of the staff. Its rewarding to show the team that we do make a difference. We have recently added new furniture to our guest rooms and just opened a restaurant. Thanks Again.
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Singapore
Senior Contributor
37 reviews 37 reviews
Reviews in 33 cities Reviews in 33 cities
24 helpful votes 24 helpful votes
“Comfortable stay”
4 of 5 stars Reviewed 14 September 2011

We stayed 1 night in a family suite with 2 rooms. Our room and the whole hotel premises were clean and well maintained. Valdez has a high humidity level and it must have taken much effort to keep the hotel in such good condition. In fact when we were there, the hotel was undergoing some maintenance work to its building's facade. We could easily walk to check-in for our Stan Stephens Cruise and to the Halibut Home , which is just opposite the street, for some nice halibut.

  • Stayed July 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mountain Sky Hotel, Manager at Mountain Sky Hotel, responded to this review
28 September 2011
Thank you for you your current review of the Mountain Sky Hotel. We are striving to deliver an exceptional guest experience. We take all reviews very serious and make changes accordingly to ensure that we can avoid issues in the future. Thank you for your patience on our ongoing construction. In an effort to make this the premier lodging in Valdez it is a must to renovate and update all aspects of the hotel. In addition, we are currently working on a plan to construct a restaurant to enhance the eating options for locals and tourists alike. Thank you again for your review of our hotel and promise to continue to make changes to deliver a more positive experience to our guest.

Sincerely,

Jeremy Miner
General Manager
Mountain Sky Hotel & Suites
www.mountainskyhotel.com
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1 review
1 helpful vote 1 helpful vote
“Noisy”
2 of 5 stars Reviewed 14 September 2011 via mobile
1
person found this review helpful

If you are looking for a quiet relaxing stay, this place IS NOT for you. I was there on business and stayed 4 nights. The walls are made of paper. Everynight I could hear conversations in the adjoining rooms. One night I was woken by a person in the next room snoring. Next time in Valdez, I will not be staying here.

  • Stayed September 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mountain Sky Hotel, Manager at Mountain Sky Hotel, responded to this review
28 September 2011
Thank you for you your current review of the Mountain Sky Hotel. We are striving to deliver an exceptional guest experience and it appears that we have failed to do so during your last stay. We take all reviews very serious and make changes accordingly to ensure that we can avoid issues in the future. In room comfort is high on our list and we have made a decision to double the sheet rock on adjoining walls in an effort to maximize privacy. In addition, we are currently working on a plan to construct a restaurant to enhance the eating options for locals and tourists alike. We would really like the opportunity to earn your business back and if there is any way to accomplish that let us know. Thank you again for your review of our hotel and promise to continue to make changes to deliver a more positive experience to our guest.


Sincerely,

Jeremy Miner
General Manager
Mountain Sky Hotel & Suites
www.mountainskyhotel.com
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Anchorage, Alaska
Reviewer
3 reviews 3 reviews
“Mountain Sky is Attentive & Accommodating - Highly Recommended!”
5 of 5 stars Reviewed 27 August 2011

The Alaska Randonneurs used the Mountain Sky as the Big Wild Ride 1200K randonnée ride headquarters. We had around 40 cyclists, ride admin, and volunteers staying there.

Mountain Sky totally accommodated us and our large crowd. They allowed several of us late check out at no charge or reduced rate. They let us use their conference room, cafe area, lobby, and parking lot for organization and logistics of the ride. We are very appreciative of their tolerance of us.

The rooms were adequate and clean - just right for our needs.

The staff at the front desk were cheerful, pleasant, courteous, and friendly.

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mountain Sky Hotel, Manager at Mountain Sky Hotel, responded to this review
28 September 2011
Thank you for you your current review of the Mountain Sky Hotel. We strive to deliver an exceptional guest experience and we are very grateful that we had that opportunity during your stay in Valdez. We take all reviews very serious and make changes accordingly to ensure that we can avoid issues in the future. We hope that your bike ride next year brings you back to Valdez and our hotel. You will notice new changes when visiting Valdez in the future including new mattresses, TV's and updated furniture. In addition, we are currently working on a plan to construct a restaurant to enhance the eating options for locals and tourists alike. Thank you again for your review of our hotel and promise to continue to make changes to deliver a more positive experience to our guest.


Sincerely,

Jeremy Miner
General Manager
Mountain Sky Hotel & Suites
www.mountainskyhotel.com
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Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Poor”
1 of 5 stars Reviewed 25 August 2011 via mobile

In bad shape. 1st room heat was broken; 2nd room window literally fell out when it was opened; does not allow pets so guests leave them in cars outside to bark all night. Terrible 3 day stay.

  • Stayed August 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Jdklaw about Mountain Sky Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mountain Sky Hotel, General Manager at Mountain Sky Hotel, responded to this review
29 September 2011
Thank you for you your current review of the Mountain Sky Hotel. We strive to deliver an exceptional guest experience and we really dropped the ball during your last stay. As we are making huge upgrades to the hotel it is unfortunate that we cannot get things accomplished as fast as we'd like. Being under snow for six months and full for the other we dont have the abilities to complete projects in a manner that is acceptable to us. Having said this we still failed on our promise. We take all reviews very serious and make changes accordingly to ensure that we can avoid issues in the future. This winter we will be able to finish installing all our windows replace all the mattresses, put flat screen TV's in selected rooms and replace all the art work. In addition, we are currently constructing a restaurant to enhance the eating options for locals and tourists alike. We would really like the opportunity to earn your business back and if there is any way to accomplish that let us know. Thank you again for your review of our hotel and promise to continue to make changes to deliver a more positive experience to our guest.


Sincerely,

Jeremy Miner
General Manager
Mountain Sky Hotel & Suites
www.mountainskyhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Mountain Sky Hotel

  • Mountain Sky Valdez
Address: 100 Meals Ave, Valdez, AK 99686
Price range (per night):* INR4,947 - 10,560

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