The hotel was really lovely and spotlessly clean. Our male cleaner cleaned the room and changed the sheets and towels daily and really did an amazing job. By far the cleanest hotel i have stayed in.

The hotel was lovely and management could not do enough to please you. I asked if the room could be sprayed because of the mosquitos and this was done straight away and we had a phonecall that evening to check that we were happy. We asked for extra water and a jug to sterilise my babys dummies and this was done straight away and yet again we had another phone call to make sure we had everything we needed. It actually got to be a bit of a joke that every evening one of the familys we travelled with had a phonecall but they genuinelly just wanted to make sure you were happy and having a good holiday.

The food was great a really good selection,. something different on the bbq each night The reastaurant was lovely, maybe it felt a little noisy and canteen like at times but the food was good and it was furnished lovely. The pool and the kids pool was great and the bar was fine. We all really enjoyed the larger nad the spirits were good quality.

My only grip and this personally was a MASSIVE grip, was the kids club. It really was not set up well for english kids but my little lad was desperate to go so i took him one morning and the rest of the family just sat by the pool so we could see what was happening so we new he was safe. Two minutes later out came my little boy and another little girl with the childrens rep and not realising we were watching and within earshot she stood them next to the big pool and told them to wait there,she would be back in two minutes. Obviously i just got my son and the other family got there daughter and the rep came back over twenty mins later!! She glanced around could not see the children and went back to the kids hut. My little boy cannot swim and he could have just wandered off if we had not been watching. I went in half hour later to find the childrens rep sleeping! I did complain that afternoon to our holiday rep who was horrified and to be fair the hotel took the incdent very seriusly and set up a meeting with us the holiday rep, the hotel manager and the entertainment manager, they dealt with the incident and they did say we could have one to one time with another childrens rep but obviously there was no way now i was going to leave him again although i did sit in with him a few times when he wanted to go and do an activity and to be fair this other childrens rep was really lovely, very apologetic and really made a big fuss of my son.

The location of the hotel - in the middle of nowhere but we knew that before we went.

Please go on the snorkelling trip it was amazing, we saw some amazing sea life and came touching distance to three high turtles.

We also did Cairo (nan and grandad looked after the children) this was really amazing but very tireing. Please dont take your children a couple of families did and there children were physically sick on the way home. Its very hot, very tireing but really really amazing.

Last year in November we went with 21 pers to this hotel. Everything except the animation team was well organized. The rooms where very clean and the staff was very friendly. Very important, the food was from good qualitie and was tastefull. Not one off us was ill during this week and that says allot.

I would go back anytime.

Tim Nijhof

lets start off with the thomson flights.I have traveled to most parts of egypt , but never with my knees under my chin for 51/2 hrs,it was terrible.We were told the in-flight entertainment was broken, it was still broken 2 weeks later.when we took off on our way back the condensation pored out of the ceiling wetting a few people, but the cabin crew did,nt seem to be botherd with the problem.The journy to hotel was slow because they had to take £13 off everyone for the vista,because it was only a short disstance to hotel the driver never got out of 2nd gear.
The check-in was painless and we were showed to our rooms.We had a cort yard view were some entertainment was showed some evinings,other rooms had a pool view.Our bedroom was kept clean during our stay but the bathroom was not.We should have complained but we did,nt, we did,nt want to get the boy in trouble.
Sun beads round the pool was no problem no matter what time you wanted one.Pool yowels are provided via a card system.
To get to the beach from the hotel, you have to turn left out of hotel after 100 yds turn right, anoth 300yds and you are on thr beach. You can cut the distance in half by going through the gardens of the Lamaya hotel opposit. If its snorkling you want you have to use the jetty to get into deep water. If its just to cool off you have to walk to the center of the bay and you can walk into the sea.After walking about 200yds uoy are only up to your knees,if the tide is out it is even less.
Because its only a small hotel you dont get a great choice of food in the resturant but what there is .is good.
The animation team are are nearly all italian, and they are paid by an italian holiday company, so they dont seem to talk to the none italians much. The evening entertainment is mostly in italian. There is no problem in going into thr other hotels to see their entertainment, you just cant get a drink there.The amphitheatre were most of the entertainmant is shown is about 300yds from the bar, so take plenty with you.
We got to know some lovely people while we were there , thanks Johm, Pauleen and Meg for making the holiday what it was.You might think I was grumbling a lot about this hotel, but Ijust did not want to come home,another week would have been great. Would I go back again? yes.

A good time spent. good quality hotel that was forever being cleaned! the room was good, nice and clean - but next to the entertainment area, so it was a bit noisy, but to be fair, the entertainment finished at 12 mn. Marsa Alam is a good place for snorkelling and sunbathing, but there is no nightlife for the party lovers! the entertainment is quite diy - the team try their best and 'put their all' into it.(Rudi's dancing is a sight to see!) the food quality was excellent. the staff were extremely helpful and could not do enough for you. I’d like to say that we met some nice people, but............... (only joking!) we had an excellent time and are looking to book again for next year.