Eden Beach Hotel is a family owned business that felt like a bed and breakfast. It's a small resort with about 6 bungalows that were in use. The bungalows in the back were under renovation during our visit.
Positives:
- Picturesque Location. This hotel is situated on a motu with a beautiful view of Mount Otemanu and the Bora Bora lagoon. It is very scenic, private, and quiet. I loved the view we had just sitting out on the beach. The view is really unbeatable. They also have a cute little pool facing the mountain and the lagoon. Hotel grounds are well landscaped and well kept.
- Access to both the lagoon and the Pacific Ocean. We like to explore on foot and we only had to walk a few minutes to the back side of the motu to see the Pacific Ocean and its roaring waves. I don't think we would've been able to see the ocean if we stayed at the other resorts on the main island.
- Warm welcome and thorough orientation to the hotel. The owner Vlad poured us juice and provided us with a lot of info about his hotel and its services (free kayaking, free ride to go snorkeling). They put out mosquito repellents at the front desk which guests can use.
- Owner and his wife spoke English in addition to French. So we got along fine there even though we don't speak French.
- Good food for dinner and generally with their warm plates. Food prices seem comparable to the big hotels on the island. However, alcohol prices seem expensive.
Negatives:
- Inconsistent Service. Given that this is a small family-run resort, you're dealing with the same people for your entire stay. The quality of our service seems to correlate with our spending at the resort. Service wasn't so great when we weren't spending money there. The owner checks in with you multiple times a day to see if you want something to eat/drink. I can see how some would appreciate that service, but it felt too in-the-face for us. We prefer to be left alone and approach the staff when we need something. There were also times where I felt like I was imposing on the owner, having to go to him for everything (bookings, rides to the main island). Although the owner expresses willingness to help us with our bookings, we had to keep checking back with him to make sure it was taken care of. When he made a mistake with one of our reservations, he was reluctant to call back to rebook. Other times he was apologetic for things. So service was unpredictable. At times we felt like a bother or an inconvenience to the owner, which was unpleasant.
- Service costs add up quickly. We booked this hotel as a "budget hotel" in Bora Bora. However at the time of the booking, we weren't aware that it would cost us extra for transport from the airport to the hotel. I see that the major resorts have boats that pick up the guests directly at the airport. Eden Beach Hotel charges 3000CFP/person for a one way ride to/from the airport. The other option is to ride the free shuttle from the airport to Vaitape, take a taxi to Anau (3000CPF for the ride), and arrange for free hotel pickup from the Anau public dock. The hotel also offers free shuttles to Anau at set times each day. Other than that, you have to pay per ride to get to Vaitape, Matira, or Anau if it is after 6pm. So at the end, it's hard to tell if we saved money staying here or if we ended up spending more on the extra costs. The hotel website lists rates for all their services.
- As beautiful as the hotel grounds are, this hotel is also far away from town. It can be a hassle having to arrange for a ride to the main island each time. While many restaurants offer free pick-up and drop-off, they only do so on the main island. So you'll have to make arrangements and pay for a ride to/back from the hotel if you go out for dinner.
- While our bungalow looked clean, we found a cockroach looking bug in our bed sheets upon our arrival. There were also some ants in the room, but we've learned to co-exist with ants when we visit the South Pacific Islands, so that wasn't a big deal.
- Low water pressure in the shower. Bathroom only came with a soap bar, so be sure to bring your own shampoo, conditioner, and other toiletries.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC