all members working in the hotel are very unfriendly for not spanisch speaking people

old and dusty rooms

breakfast is very poor with a minimum of service

The rooms were cold (7ºC outside), the central heating was off and in a triple room only 2 blankests were in the closet... the hotel is outside city facing an ugly field...

The hotel is quite far from town. It will take a good 30 minutes to reach the main centre of the old town and a steep climb it is. There is no bus service from the hotel. Only other option is go by car (try to find parking in Avila is a challenge) or take a taxi. The rooms are pretty rack standard. The buffet breakfast is quite poor for the standard of hotel it claims to be. During our stay a fire broke out one evening on the second floor (we stayed at the fourth). No alarms were sound but we smelled smoke. The emergency exist was not very well marked and one stairwell was blocked off completely due to renovations. The frontdesk played it all down but the fire brigade came and checked the building. After the all clear was given we returned to a room full of smoke. We did get another room on the sixt floor that was smoke free but we did not sleep well after this event. Staff speak very little English if at all. Parking is free in front of the hotel or about 8 Euros in the garage. I would recommend to stay in the old town if you want to visit Avila but stay away from Los Quatro Postes.

We stayed at this hotel for one night. Our traveling companions had booked the rooms over the phone, and were told that the rate would be 60 Euros. When we got there, the receptionist told us that the rate was actually 75 Euros, and also that we were "late" and should have been there before 8 pm, and our reservation was cancelled. After some discussion, they did lower the rate, and there were rooms available. The desk staff were rather unpleasant.

The rooms were pretty standard for European hotels -- small, but very clean. The bathrooms were quite nice. If you want a double bed, you have to ask for a "cama matrimonial," otherwise you will get two single beds.

The breakfast buffet (included in the room rate) was excellent. Lots of choices. The fresh-squeezed orange juice was great.

The location is good - a five minute drive to the walls of Avila. Some of the rooms have views of the city but you have to ask specifically.

In general, I do think this hotel is a good choice, but make sure you have a written confirmation of the rate and any special requests.