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Victoria Chau Doc Hotel – reviews, photos

4.0 of 5
32 Le Loi St., Chau Doc, Vietnam
Hotel amenities
Victoria Chau Doc Hotel
Victoria Chau Doc Hotel
Victoria Chau Doc Hotel
Victoria Chau Doc Hotel
Victoria Chau Doc Hotel
Victoria Chau Doc Hotel
Ranked #1 of 14 hotels in Chau Doc
4.0 of 5 stars 120 Reviews
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120 reviews from our community

    Trip type
Traveller rating
    43
    55
    14
    5
    3
Date Rating
Brisbane, Australia
Senior Contributor
37 reviews 37 reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“A STAND OUT IN THIS TOWN”
5 of 5 stars Reviewed 23 January 2012

Service and atmosphere. Have not stayed here but have eaten here once and on our last visit we simply came for the cocktails, the pool table and the relaxed and non pretentious surroundings. The restaurant is beautifully appointed and air conditioned and the menu covers all the bases. The desserts are worth saving room for. If I'm ever here again I will book accommodation here with high expectations.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask searover69 about Victoria Chau Doc Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tuan76, Front Office Manager at Victoria Chau Doc Hotel, responded to this review
13 February 2012
Dear Distinguished Guests,

IT IS our great pleasure to receive your positive comments on Victoria Chau Doc.

On behalf of the Management, we wish to extend our sincere appreciation to your visit, services enjoying and gratification. This is a great motivation for Victoria Chau Doc team to improve our Unique Victoria Customers Service culture which has frequently received good comments during the past so many years. Your Victoria Chau Doc Hotel will uphold the quality service excellence in providing guests satisfaction.

Looking forward to your kind reservation. We remain at your service.

With best regards and wishes,

Pham Minh Tuan
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Falls Church, Virginia
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Great hotel”
5 of 5 stars Reviewed 21 January 2012

Like others, this was my jumping off point for the speedboat to Phnom Penh, and I couldn't be more satisfied. Good room, good breakfast and well-located.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SteveVA69 about Victoria Chau Doc Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Overall a disappointing experience!”
3 of 5 stars Reviewed 18 January 2012

I stayed at this hotel for 2 nights. The first night I stayed in a room that had a mouldy smell but thought it was just me, however I had a few people from my group stick their head in the room to double check and they too could smell it. I asked reception for a room change on the second day which they did immediately, I should have asked upon my arrival. I also found once I got into the new room that the last room did not have its minibar and amenities properly stocked.
I was happy with the second room. It's a nice enough hotel, I would stay there again if ever in the area.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Lovely20 about Victoria Chau Doc Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tuan76, Front Office Manager at Victoria Chau Doc Hotel, responded to this review
13 February 2012
Dear Distinguished Guests,

On behalf of the Management, Please allow us this opportunity to apologize for the inconveniences You and Your Parties experienced during the stay. The willingness to share your great experience is genuinely appreciated.

Your Victoria Chau Doc Hotel is committed to providing our respectable guests with the highest quality services and facilities. We sincerely regret that the usual standards of our services were not met in this instance. Your valuable comments are important to the success of our hotel, as we rely on our high-end clientele to kindly tell us how we are doing and how we can better meet the needs. We hope you will give us the nearest opening to improve services and bring you the best in quality, reliability, as well as comfort.

Thank once again your valuable feedback and look forward to your patronage.

With best regards

Pham Minh Tuan
Front Office Manager
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Garberville, California
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Perfect jump off to Cambodia!”
4 of 5 stars Reviewed 16 January 2012

We stayed here one night transferring to Cambodia and were very pleased with the staff and Hotel. They had upgraded our room and already had air conditioning on in it upon arrival, which was very nice after traveling four house through the hot humid delta.Very nice hotel for the area, with a nice pool and grounds on the banks of the Mekong. The staff was very helpful and friendly and we enjoyed drinks and dining in the bar and restaurant while there. The price might be a little expensive for the area but well worth it considering the other options around. Over all a very cute clean quiet and relaxing hotel. Perfect for what it is...

Room Tip: River view rooms are very nice!
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  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Aubdizzle about Victoria Chau Doc Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tuan76, Front Office Manager at Victoria Chau Doc Hotel, responded to this review
13 February 2012
Dear Distinguished Guests,

IT IS indeed with great pleasure to receive You at Victoria Chau Doc Hotel.

On behalf of the Management, We would like to extend first and foremost our deep appreciation to your stay and fine impression. With our continuous commitment to offer our guests a unique and memorable experience, harmonizing the authentic surroundings combining with the gracious Vietnamese culture, we will do utmost to live up to the expectations of being one of the Mekong Delta's best hotels.

Our dear guests, please rest assured that You remain your Victoria Chau Doc's Distinguished Guests.

Best regards,

Pham Minh Tuan
Front Office Manager
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Los Angeles, California
Top Contributor
55 reviews 55 reviews
Reviews in 47 cities Reviews in 47 cities
107 helpful votes 107 helpful votes
“Flawless”
5 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

This superb hotel, located on the banks of the Hau branch of the Mekong River, successfully creates the illusion of a French colonial outpost of yore, even though it dates only to 1999. We stayed at two Victoria hotels during an eight-day cycling trip through the Mekong Delta, and this one edged out its older sibling at Can Tho (which is also superb), thanks to consistenly great service and an outstanding restaurant. This is the kind of hotel where staff come flying out of nowhere just to open a door for you. On arrival, guests are greeted by hotel staff offering cool towels and delicious herb and citrus drinks (welcome in the hot, humid Delta), and from then on are in the hands of friendly professionals. While rooms are not large, they are gorgeously appointed, with hardwood floors, elegant ceramics displayed on illuminated shelves, and smart marble bathrooms. Ask for one overlooking the river rather than the town (lots of loud motorbikes go by constantly). At nightly turndown, the housekeeper leaves fresh-baked cookies in little boxes woven from coconut leaves. Beds are extremely comfortable, air conditioning silent and effective, and everything immaculate. And the hotel's Bassac restaurant offers outstanding cuisine, beautifully served (we enjoyed buffalo filet with an elegant port wine sauce). Bassac is easily the most expensive restaurant in town, but two can have an excellent meal for less than US$50. There is a smallish but pleasant outdoor pool overlooking the river, where you may have drinks and watch the river traffic go by. The hotel is within walking distance to Chau Doc's interesting market and some good eating places (try the very good, inexpensive Bay Bong 2--the desk can direct you). Though it's a splurge, especially in a fairly workaday small city, the Victoria's intimacy and grace made it well worth a two-night stay and a highlight of our trip. In all, its polish and friendliness, without a hint of corporate blandness, made staying at Victoria Chau Doc a real treat. Highly recommended.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lit-traveler about Victoria Chau Doc Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tuan76, Front Office Manager at Victoria Chau Doc Hotel, responded to this review
13 February 2012
Dear Distinguished Guests,

On behalf of the Management, We are very glad of your visit and we wish to express our highest appreciation for your fine impressions which are heartening.

This recognition reinforces our belief in providing exceptional service on an emotional and personal level which distinguishes from others. With the longstanding commitment to our guests, we will pay attention to the minutest of details and offer the higher standards to meet the higher demands.

Please accept our appreciation once again for your stay and great comments. We look forward to welcoming You back.

Best regards,

Pham Minh Tuan
Front Office Manager
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Additional Information about Victoria Chau Doc Hotel

  • Victoria Hotel Chau Doc
  • Victoria Chau Doc
Address: 32 Le Loi St., Chau Doc, Vietnam
Price range (per night):* INR5,489 - 9,074

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