I'm writing this for my bff who has had to stay here on several occasions due to his company's cheapness!!

Besides the fact that there is no A/C and the breakfast is a cold joke and the rooms are only passibly clean, the last experience took the cake!!

He left a shirt in the drier after doing his laundry. Good news is, someone found it and turned it to the front desk. The BAD news is that someone (obviously staff there) decided it was such a cool shirt that they swiped it before he had a chance to retrieve it!!!

I had read other reviews of stuff "disappearing" but now my bff experienced this first-hand.
Come on...there is no excuse for this stuff happening, right under the nose of the other employees!!

I reserved a room at this hotel and then read the reviews on Trip Advisor. The reviews were unfavorable, so I emailed the manager to ask if improvements had been made. She assured me that our room would be clean and we would find the accommodations acceptable. Since this hotel's rates were significantly lower than those at most other hotels, I kept our reservation. We would only be there one night; we were leaving for POW Island the next day.
Our room was fine. Fresh paint, new drapes and spreads, and lots of lamps made this room a keeper. We had a spacious desk area with a chair, and a table with two chairs. The room wasn't enormous, but we didn't bump into each other. The bathroom was clean and large.
Though my husband was comfortable, I wanted a fan. I called the front desk and one was delivered within five minutes. I met four staff members. All of them were pleasant and helpful.
I wasn't paying high-end prices, so I didn't expect a palace. I was paying for cleanliness, comfort, and adequet furnishings, and felt I had received a good deal. I will stay there again, and send my friends and family there.

I frequently go to Ketchikan on business and for family travel. I will not stay here again due to the dated 1980's furniture, deco and I am pretty sure that is the last time they purchased new matteress's . For pet owners - I hear it is the only 'pet friendly' hotel in Ketchikan. It is near the Mall and Safeway. There is no restaurant on site - McDonalds is across the parking lot.

I stay at either the Best Western Landing's - new wing or at the Cape Fox - water view.

First of all lodging in Ketchikan is very expensive and we knew that, but 167$ per night is very exaggerate for the room...There was gum sticked under the table, smelly carpet and the windows were dirty ...The bath tub needs to be ''refresh'' it was old and dirty...Positive note the hotel has a shuttle...Best western looks brand new could be an option...