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Prospector Hotel – reviews, photos

3.0 of 5
375 Whittier St., Juneau, AK 99801-1781
Hotel amenities
Prospector Hotel
Prospector Hotel
Prospector Hotel
Prospector Hotel
Prospector Hotel
Prospector Hotel
Ranked #13 of 16 hotels in Juneau
2.5 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    1
    11
    9
    11
    12
Date Rating
Camano Island, Washington, United States
2 reviews
“50th Class Reunion”
5 of 5 stars Reviewed 20 January 2012

My wife and I visited Juneau, Alaska for my 50th class reunion from Juneau-Douglas, High School. we had a blast, ate most every meal at the hotel, the hotel had the best view for the 4th of July fireworks, all the cruise ship traffic, and you could watch the parade either from the room or on the sidewalk in front of the hotel with snacks available outside. All meals were great and we plan to go back.

Room Tip: While you might get some traffic noise the water side rooms have a great view, the gondola up the mo...
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  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask J David B about Prospector Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juneau, Alaska
1 review
“Don't bother”
1 of 5 stars Reviewed 19 December 2011

The shower experience was extremely disappointing, warm (never hot) to cold water at a moments notice, nothing you could do to control the temperature. This was after running the water for MINUTES just to get warm water. Restaurant and bar were both closed for private parties, which isn't such a big problem, but it would've been nice to know at check in. Altogether not a pleasant stay.

  • Stayed December 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Hugh H about Prospector Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Low point”
1 of 5 stars Reviewed 19 September 2011
1
person found this review helpful

Do yourself a favor, book some place else. This place really need some TLC. The food at the restaurant was nothing to write home about either.

  • Stayed August 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Steve R about Prospector Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
north carolina
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Great location, big rooms”
3 of 5 stars Reviewed 12 September 2011

We have stayed here several times. Located next door to the terrific Alaska State Museum and within easy walking distance of downtown Juneau and the cruise ship docks. An added feature is their easy parking, especially for this location. While the Prospector doesn't look so great from the outside, the rooms are clean and very spacious with two queen beds, two large closets, a microwave and a refrigerator. Other usual amenities are also included. Bathrooms are on the small side. Also, be CAREFUL in the bathroom! In several of the rooms the bathroom floors are very slippery! Staff are very friendly, helpful and easy-going. The onsite restaurant, T.K. Maguires has very good food and good service. While this is not a five-star hotel, it is a clean, comfortable, well-located place to stay. We'll be back!

Room Tip: Ask for a room with a bathroom floor that isn't slippery.
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  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by lightwriter for Juneau
Ask lightwriter about Prospector Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Senior Contributor
42 reviews 42 reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“Can a hotel have negative stars?????”
1 of 5 stars Reviewed 1 September 2011
1
person found this review helpful

The only thing going for this hotel is they will take pets. Where do I start on this dump? The missing and water stained ceiling tiles, the dirty chair in the room, the musty smell throughout the hotel or the dirty bathrooms. The Wi-Fi not working pales in comparison to the others.

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by jake5454 for Juneau
Ask jake5454 about Prospector Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sims Joel, Owner at Prospector Hotel, responded to this review
19 September 2011
Dear Guest, Thank you for your response and I apologize that your stay was not what you had hoped for. Please note that after a very busy summer we are making needed updates to the property. Including replacing the whole hot water supply line that you pictured, it runs the entire hallway ceiling and started having issues late in the summer.. We have tried not to rent these basement rooms due to the ongoing supply line issue, but since you were traveling with your pet you were placed here. In the next two weeks the contractor will replace the 4inch line and all ceiling tiles and it will look much better. We are also in the process of deep cleaning all carpets and room chairs which became impossible during the busy summer season. We are also recarpeting a number of guest rooms. If you ever travel to Juneau again please give us a try, we would like you to see the changes we are making. Thank you, Joel Sims, Owner
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Additional Information about Prospector Hotel

  • Prospector Hotel Juneau
Address: 375 Whittier St., Juneau, AK 99801-1781
Price range (per night):* INR7,746 - 8,248

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