We selected this B&B based on website and referral from another B&B, which was full. Not what we expected from the description and the picture on the web (doctored I think). Polite and helpful, but not warm friendly family atmosphere, no fridge or TV in room, perilously hot shower (one accidental bump of the controls in the very narrow cubicle could easily and seriously scald), egg/sausage breakfast cooked the night before for you to microwave the next morning (smell - ugh), UHT only milk available for cereals (had to buy my own milk from local store), no yogurts (had to buy my own from store) and meagre fruit. I appreciate American B&B breakfasts aren’t a patch on European, but this place simply wasn’t worth the money when there were $100 dollar motels with advertised vacancies nearby. Very few other quests. Of all the B&Bs we stayed in this trip, this represented the least value for money.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 January 2012
I am sorry that you felt that your stay was not to your satisfaction. I'm also sorry that I wasn't there to possibly make things better for you but I was in and out of the hospital with health problems and my employees were doing the best they could. The few days I was at home, in early September, everything looked to be running very smoothly and the many good comments from other guest seem to back that up.
I know that we were not your first choice of places to stay but you did visit our web site since you mentioned that the room didn't look like the picture you saw on the web site. I dont know which room you stayed in but I assure you that the pictures of my rooms or not enhanced. as I am the one taking the photos, my biggest worry is that they are not professional enough. My breakfast is marketed as a Breakfast Bar with choices of egg and meat dishes. My web site explains about the choices being made the night before and heated by you the next day, which most of my guest like since so many have different tours at different times. We make the egg and meat dishes every day by the choices you select the day before. If the food smelled funny you should have told someone about it and we would have looked into it to see what the problem was and worked something out with you. Since our manager never told my husband or me about someone not being happy with there room, food and over all stay with us, I have to assume you didn't say anything to her or she would have asked us what to do. Again I'm sorry that you felt that your stay with us was so bad that you had to post it on this site instead of talking to someone here about your complaints while you were a guest here.
Barb. Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC