We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Barcelo Palma Real – reviews, photos

3.0 of 5
200 Mts Norte del Ice | Sabana Norte, San Jose 250, Costa Rica
Hotel amenities
Special offer
$76 per night
Barcelo Palma Real
Ranked #19 of 80 hotels in San Jose
4.0 of 5 stars 99 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

99 reviews from our community

What travellers say about this hotel
  • Costa rica(6)
  • Friendly and helpful(4)
  • Rental car(3)
Traveller rating
    36
    36
    17
    3
    7
Only show reviews for Family (17) | Couples (33) | Business (18)
Date Rating
Silver Spring
1 review
“Great location and deal”
4 of 5 stars Reviewed 23 April 2012

Good location and rates, friendly and nice people. Breakfast is good and service is very good.
My room keeper was Patricia Delgado and she is an amassing rom keeper

Room Tip: Top floor rooms are quieter, corner suites are great
See more room tips
  • Stayed April 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lorenlamam about Barcelo Palma Real
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia Murillo, Director General at Barcelo Palma Real, responded to this review
30 April 2012
Dear Guest,

Thank you very much for your comment.

The experience of our location and the efficient service provided, those benefits can be enjoyed in our hotel. Additionaly the breakfast is constantly varying, we will send your good comment to our employee.

Best Regards,



Daniel Navas
General Manager
Barcelo Palma Real
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
La Paz, Mexico
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“April 2012 Good Location”
3 of 5 stars Reviewed 13 April 2012
1
person found this review helpful

This hotel is in a great location where you may not get lost. We had a rental car delivered here prior to driving South/East and it was a few minutes from the Hwy we needed and easy to find. The hotel offers shuttle to/from airport which we emailed ahead for the connection. The shuttle was not a long wait and saved the confusion of driving in a place you did not know. The breakfast buffet is fabulous a great selection. The rooms are ok nothing fancy but clean and comfortable. Front desk service was good. Overall this was an ok hotel not our favorite. We got it at a reduce price $59/night which is about right.

Room Tip: No Pool, No Spa, Great Buffet,
See more room tips
  • Stayed April 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask nblapaz about Barcelo Palma Real
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia Murillo, Director General at Barcelo Palma Real, responded to this review
30 April 2012
Dear guest,

We appreciate your comments, our location allows quick access whenever and safe for most connections from the capital.

We certainly offer free shuttle service from airport-hotel - airport the customers must submit in writing the solicitation only 48 hours before arrival or departure to hotel.

The breakfast we continue to offer is bufete, the overall service sets us apart from other hotels, we always give the best.

Best Regards,



Daniel Navas
General Manager
Barcelo Palma Real
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coronado, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“THIS HOTEL IS AWFUL FOR 100 DOLLARS PER NIGHT AND BEWARE CHECK YOUR BILL”
1 of 5 stars Reviewed 27 March 2012
1
person found this review helpful

I was going back to Miami and needed a room for one night. I had a taxi already arranged and I ask the front desk to confirm. In error they canceled the taxi. A loss to me of 25 dollar not to mention having to run around the hotel at 4 am looking for a taxi. I went to my room on the 1st floor and their were stains all over the carpet. It was filthy. The room was ok and I went to dinner at the hotel. I had a glass of wine that was now vinegar....I ate 4 bites of the spaggetti and something was wrong. I went to the bathroom with a cold sweat and vomited. When I went home I got my bill and found that I was charge 2 nights instead of 1 night. After spending several hundred dollars in faxes and phone calls as no one spoke english, they finally admitted their error but first they had me send a copy of my visa statement to them even though their own records showed I was there only one night which they sent me a copy of...!!!!!. They finally admitted their error and they said they would also credit me 25 dollars for the taxi which of course they never did......for a hotel of this size there was no one there and now I know why.....if you attempt to make a reservation be prepared to sit on the phone for an hour.......STAY CLEAR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Room Tip: There is a Best Western up the street that is almost brand new....stay there same price much nicer a...
See more room tips
  • Stayed January 2012, travelled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask gshillaire about Barcelo Palma Real
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia Murillo, Director General at Barcelo Palma Real, responded to this review
30 April 2012
Dear Guest,

The free shuttle service airport-hotel airport, must be coordinated 48 hours before your arrival or departure.

Your transportation info was received and coordinated according to the request, we understood that not being informed about the schedule and policies prior to their arrival.

Regarding the rooms are being made the improvements necessary to the enjoyment of our guests.

Regarding food, we continue to seek the satisfaction of our customers tastes in maintaining quality and best service possible.

Finally, the transportation that we provided to you was offered without charge after considering their situation. We have a service at the front desk of 24 hours, our staff both day and night is bilingual.

Best Regards,



Daniel Navas
General Manager
Barceló Palma Real
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bozeman
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“San Jose”
5 of 5 stars Reviewed 25 March 2012

Barcelo was a wonderful place to stay. Beautiful hotel, clean, great food and close to "downtown". The two bell hops were awesome! They arranged shuttles from coast to coast for us, all day tours and went out of their way to help us as much as possible. Many of the staff were somewhat reserved, which is the only negative thing I have to say. I would stay there again and I recommend it to anyone.

Room Tip: Ask for a room away from the street. It may be a little quieter.
See more room tips
  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Hosner about Barcelo Palma Real
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia Murillo, Director General at Barcelo Palma Real, responded to this review
3 April 2012
Dear Guest,

Thank you for your good comments, are precisely the benefits that our hotel has and we try to improve our care and service provided, we hope to have you as a guest soon, blessings. In did we have part of the staff a little reserved, the next time you may meet Javier Serrano, Jose Muñoz, Cristian Zuñiga and part of our staff that can take care of you a little differently.

Best Regards,



Daniel Navas Díaz.
Hotel Barcelo Palma Real
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ipswich, United Kingdom
Senior Contributor
24 reviews 24 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Acceptable for a short stay”
4 of 5 stars Reviewed 17 March 2012

We used this hotel at the start and end of our tour. This hotel has a fairly central location, fairly close to a large park. Pleasant reception area with small atrium. Lift access to all floors. The rooms were standard, with regards to size and faclities. Comfortable beds, good decor, decent bathrooms with good showers. The breakfast (we did not use the restaurant in the evenings) was predictable with a chef serving cooking eggs and omelettes to order. Typical Costa Rican items, such as Rice and Beans as well as Plantains. Fresh fruit and lovely coffee.

The bar area can be a little noisy during the evenings but the soundproofing is adequate.

A good hotel for a city stay.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask sbruce912 about Barcelo Palma Real
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalia Murillo, Director General at Barcelo Palma Real, responded to this review
20 March 2012
Dear Guest,

We appreciate your comment, as you are mentioning our location is very close from downtowm, this allow every customer to walk around the sabana park and workout in the morning before working. Every good comment you have made help us with our staff.

We invite you to visit our restaurant during the night, we do have international and typical food, we are constantly making improvements in our hotel in order to offer the best service and acomodation,

Thank you



Daniel Navas Díaz.
Hotel Barcelo Palma Real
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Barcelo Palma Real also viewed

Hotel Grano de Oro San Jose
4.5 of 5 stars 560 Reviews
San Jose, San Jose Metro
Show Prices ABS:HotelCheckRates-d299076?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Adventure Inn
4.5 of 5 stars 911 Reviews
San Jose, San Jose Metro
Show Prices ABS:HotelCheckRates-d552320?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Tryp Sabana Hotel by Wyndham
4 of 5 stars 81 Reviews
San Jose, San Jose Metro
Show Prices ABS:HotelCheckRates-d1860293?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 80 hotels in San Jose, ranked by popularity »

Been to Barcelo Palma Real? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Barcelo Palma Real

  • Barcelo San Jose
Address: 200 Mts Norte del Ice | Sabana Norte, San Jose 250, Costa Rica
Price range (per night):* INR4,224 - 7,114

Owners: What's your side of the story?

If you own or manage Barcelo Palma Real, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Barcelo Palma Real
Show the lowest price for this hotel (from our partners)
Show Prices