I stayed here in Jan 2012. From the moment I arrived I felt right at home. The front desk staff were friendly, informative and responsive (and beautiful) The room was clean, had all amenities with good shower pressure and plenty of hot water. I booked ATV ride and whitewater rafting through the front desk and EVERYONE went to great pains to help with directions(the real drawback to San Jose is there are no street signs/addresses/road markers of any kind in the city). if you are driving yourself get a GPS it is a nightmare. The other staff in the rest. and bar were exceptional, any question was addressed to your satisfaction and the new addition in the back was perfect. They even had a separate cigar area that you could still see the six screen giant HDTV array showing every sport you could want. Great happy hour 2/1 beers reasonable snacks and fine servers! Guy Grand (GMgr) and his wife were accessible ( and she is also the in-house massage lady). Good People. I think this carried over to the guests because I hung out and partied with some and when they left, I found a note and 2 bottles of top shelf booze at the front desk. Overall Great experience.
