I went there for a conference and the hotel ans staff were friendly and helpful, I especially liked that they were bi lingual since the only spanish I spoke was "Si"...lol My room was clean and nice and comfy except that I went there in "summer" and it was "FREEZING", there was no heater in the room and the room was absolutely cold...too cold for my liking, I slept in a jeans and two long sleeve shirts and my sweater topped with the bed spread for warmth! The rooms were tidied everyday and towels changed. The location is not really central to anything but taxi's are readily available. Room service is punctual and very courteous. There is complimentary Costa Rican coffee and internet in the rooms and they work well I had no problems. The conference rooms were immaculate and adequate for the occasion. I definitely would return if given the opportunity.

Oh the food....excellente...I learnt some spanish...muy rico!!! Service at the restaurant was excellent there is a wide variety of items local and international to choose from all meals are buffet style int he lower restaurant and they are on time...on point with everything.

My son and I stayed at the Radisson for one night on our way back to the states. The hotel was nice enough, the restaurant was decent but over priced, as you would expect in a hotel not within walking distance to anything.
My main concerns were the following:
1. None of the windows on in our ground floor room were locked. As a single female traveling with a 13 year old this is a big concern.
2. They claimed to have an airport shuttle but instead put is in a "non-official" taxi that they called which charged more than the shuttle.

Have stayed here several times on business over the last few years. While not centrally located, it is a good well-run business Hotel. Good amenities including in-room Internet; business center and very responsive concierge. It is next to a large set of conference rooms and Casino.

Room are OK, appropriate for a business stay (comfortable beds; desk with work area; flat screen TV, etc.)

Bonus is access to a local Gym/Health Centre next door (weights, treadmills, elliptical, etc.) as well as outdoor pools.

They have a very good breakfast bar downstairs and a very good restaurant in the Hotel, though the food can become tedious after a longer stay.

The only downside is the area is a bit dodgy after dark; cabs a definite requirement if you want to venture to other local restaurants - of which there are several great ones around.

Overall a good place, would recommend again for business purposes.

Clean, comfortable, civil hotel, a bit sprawling but so glad to be there after a long flight and for, a second time, three weeks travelling. It was my birthday the day of the second arrival and they had left cake and chocolate good wishes for me in our enormous room. Lovely bed linen. Excellent shop but not open often enough. Some of the best quality objects in Costa Rica. Buy when you see! Excellent breakfast, lots of hot water. Just great. It may be a chain and a bit lacking in character but frankly it was just what this doctor ordered for a total of three nights.