I stayed in a bungalow which had 2 double beds in it and nothing else. Not even a chair to sit in.
The porch had 2 old, uncomfortable chairs to sit in, sort of like a hammock chair.
The electricity is turned off from 11 pm until 7 am. (not mentioned on their web site) Therefore, hard to sleep due to the heat without the fan.
The tours included lunch for an extra $15. The staff knew I was a vegetarian & I had a peanut butter sandwich & some fruit.
When I went to the desk, the manager said don't worry about it.
Instead of apolgizing, They charged me $5.00 for a snack.
The food at the lodge was pretty good. However, I had to ask for rice & beans & was told for 3 nights, NO. Finally, on the 4th night, I had some rice & beans with my veggies.
Also, on Sunday morning at 7:30 am the gardners started making a lot of noise mowing & I could not even think. I know that the work has to get done but why not wait until after breakfast since most of the guests go hiking or on tours.
Also, their tours are not very well organized. We went to Cano Island & didn't even see the spheres. No time. I spoke with a couple of divers and they too were disappointed with the diving tour.
The area was quite beautiful & I did see Scarlet Macaws & Toucans.
BTW, the bungalows were the best Marenco had to offer.
My bill for 6 nights was $800. including food so I guess you get what you pay for.
At Marenco, they have not mastered "customer service"
