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Manuel Antonio National Park

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Hotel Villa Bosque – reviews, photos


Playa Manuel Antonio, Manuel Antonio National Park 6350, Costa Rica
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75% Recommend
4.0 of 5 stars 21 reviews
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[ Date ] [ Rating ]
Do not stay here - hotel is horrible!!

Hotel Villa Bosque

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1 of 5 stars
glitzern   1 contribution
Santa Monica
16 Apr 2007 | Trip type: Friends getaway

My friend and I had a horrible experience at the Hotel Villa Bosque. We arrived in the evening and stayed at this hotel because all the others were fully booked. The room was small, poorly lit, and dirty. The towels looked like cleaning rags. We tried to take showers and found that there was no hot water. Then the water stopped altogether. When we went to the front desk to inquire, no one was there and the office was dark. The next morning we explained the situation to the front desk clerk and asked to speak to the manager (named Ana). We were told that she was not there. When we told him we did not feel we should pay the full rate, the manager suddenly materialized. We took her to the room and showed her that there was no water, and requested a discount off our rate. She blatantly refused and said it was our fault that we didn't let someone know the night before (even though all the staff had left!). She threatened to call the police if we didn't pay the full amount immediately. I am a very frequent traveller for both business and pleasure and have NEVER in my entire life been treated so rudely, nor stayed in such a horrible hotel. I would not recommend anyone stay here under any circumstances!

  • Liked — Nothing
  • Disliked — Lack of cleanliness, hotel owner, food, room size, no water
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2007
  • Visit was for Quality time with friends
  • Travelled with Friends
  • Age group 35-49
  • Member since 16 April 2007
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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No thanks!!

Hotel Villa Bosque

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1 of 5 stars
AlnBrown   3 contributions
Albuquerque
12 Jan 2007 | Trip type: Couples

I would not recommend this place to anyone. I only stayed here because everything else was booked in Manuel Antonio. The rooms are a mess the staff needs improvement. There are so many other places in this area to visit that are much nicer. Save your money and go someplace else.

  • My ratings for this hotel
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
  • Date of stay December 2006
  • Visit was for Other
  • Travelled with Spouse / significant other
  • Age group 35-49
  • Member since 12 January 2007
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for An Amazing Honeymoon, A romantic getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
  • I selected this hotel as a top choice for Beach / Sun, Other
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Pictures don't always tell the truth

Hotel Villa Bosque

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2 of 5 stars
A TripAdvisor Member
Woodland Hills, California
2 Aug 2005
3
people found this review helpful

Villa Bosque has a great location, close to the national park and beaches. Hotel exterior was lovely, but my room was extremely small, first batch of towels were ready for the rag bin, mattress and pillows old and worn, staff friendly but never went out of their way to help - no one cared to carry my luggage to my upstairs room, after finding no hot water in the shower my second day, manager assured me it would be taken care of, by mid-afternoon nothing had been done, and the manager went as far as to question me if in fact I still had no hot water. No offer of moving to another room, despite the hotel being half-empty, but fortunately by evening hot water had been restored. Someone on staff had turned off the entire hot water for my wing of the hotel, as unfortunately I was the only guest in that wing, my complaint wasn't worth resolving with any speed.

I would have accepted the run-down room and lack of service if I weren't paying 4 star off-season rates.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay July 2005
  • Member since 02 August 2005
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Five star location for the park, three star for everything else

Hotel Villa Bosque

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3 of 5 stars
A TripAdvisor Member
24 Aug 2004
3
people found this review helpful

The good = If you want to walk to the park or the beach this is your place. The monkeys play in the trees on the hotel grounds every evening & there are plenty of restaurants and souvenier shops in the area as well. The staff is very helpful.

The bad = The first night one of the beds had dirty sheets, the lights were missing bulbs, & no shampoo is supplied. We also refused the first room because it smelled like smoke.

We had a nice stay but If you're accustomed to 4 or 5 star hotels you will not enjoy yourself here.

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Un bon rapport qualité /prix

Hotel Villa Bosque

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4 of 5 stars
Realwl   52 contributions
Laval
25 May 2009 | Trip type: Couples

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Vacances
  • Travelled with Avec son époux(se) / partenaire
  • Age group 50-64
  • Member since 01 October 2008
  • Would you recommend this hotel to a friend? Oui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Hotel Villa Bosque Address

Playa Manuel Antonio, Manuel Antonio National Park 6350, Costa Rica
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