I was on the last floor of the hotel and could see the beach from the balcony. It was very clean
and the space was large. I did have a problem with the stairs (I had not told them I had a bad leg). The porters realized it and told Melissa who immediately offered to change me to a bungalow where there were not stairs. I did have to use stairs to go to the pool and restaurant but the place was so charming, I did not mind. I took my time. As everyone says "the monkeys are great". As Clint Eastwood would say "Made my day". The staff were wonderful and helpful. They truly Know no the meaning of customer service. I would go back in a heartbeat.
Thanks Melissa and all your staff. From your grateful guest, Sister Carole M. Bouchard, ssc
- Byblos Resort
