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The Westin Resort & Spa, Playa Conchal – reviews, photos

4.0 of 5
Playa Conchal, Bahia Brasilito, Playa Conchal 232-5150, Costa Rica
Hotel amenities
Special offer
Free night and Spa Credit
The Westin Resort & Spa, Playa Conchal
4.5 of 5 stars 434 Reviews
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434 reviews from our community

What travellers say about this hotel
  • Room service(13)
  • Costa rica(5)
  • Costa Ricans(3)
Traveller rating
    239
    126
    44
    18
    7
Only show reviews for Family (113) | Couples (218) | Business (20)
Date Rating
Toronto, Canada
1 review
12 helpful votes 12 helpful votes
“Amazing resort! Excellent Excellent Excellent!! PLEASE READ!!”
5 of 5 stars Reviewed 14 February 2012
12
people found this review helpful

I just got back 2 days ago from this resort and we loved it! The resort was beautiful. Well kept, amazing staff and A La Carte's. The buffet could have had a little bit more of a variety, but none-the-less great food. One thing my girlfriend and I wanted to do during our stay is try out the ATV's. They offer them inside the resort through their partnered excursion company located by the pool, but sadly they were over priced and had specific terms to obviously make more money off the consumer. Once you go beyond the entrance to Conchal beach, you are welcomed by locals who offer the EXACT SAME excursions for half the price and no specific terms to make more money as well. They have "forewarning signs" etc before you enter the beach saying that they are locals, that they are not part of the westin hotel etc etc.. We realized that its just another money grab by the partner company and the hotel. We chose to confide in Erik and the locals on the beach due to price and very friendly service.. THEY WERE GREAT!! They gave us a 2+ hour excursion on atv's to all of the local beaches and through towns. We saw monkeys and a lot of other wildlife on this excursion as well as amazing beaches and look outs. DO NOT BE WORRIED OF THESE PEOPLE BECAUSE OF THE SIGNS IN THE RESORT!! They are amazing and will give you exceptional customer service, an amazing time and HALF THE PRICE. We loved it.

GO SEE ERIK ON THE BEACH. AMAZING GUY AND GREAT GROUP OF LOCALS TO SHOW YOU THE TRUE COSTA RICAN EXPERIENCE!!

Room Tip: Deluxe Junior Suites are amazing!
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gordon F about The Westin Resort & Spa, Playa Conchal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
malaysia
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Great family resort”
4 of 5 stars Reviewed 14 February 2012
3
people found this review helpful

We booked an all inclusive package which included all meals and drinks. The kids spent most of the time at the main pool and the beach and loved having some pizza right at the pool. The sunken bar at the pool mixed good drinks.
The hotel had bikes which were free (or included in our package). It was a great way to get around the huge grounds and explore the whole resort. There was some construction going on as they had not completed the entire resort but we were not affected by it.
The younger kids spent some time at the kids club doing painting and playing video games. I was a little disappointed with the kids club as they did not have much to interest my kids.
There are lots of wild animals around. They came for our pizza at the pool and the tray of room service that we left outside our door was completely devoured, plates and cups were broken. According to the hotel staff, this happens very often.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MJMJMJ about The Westin Resort & Spa, Playa Conchal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
anaheim hills
1 review
5 helpful votes 5 helpful votes
“Fabulous resort”
5 of 5 stars Reviewed 12 February 2012
5
people found this review helpful

The Westin Playa Conchal is wonderful! We stayed at the adult only beach resort and were pampered the entire week. The food at all of the restaurants was good. Some meals were superb, others, pass. We went to the rain forest via Eric on the beach. He was very good and the excursion was excellent for ziplining, horseback and hot tub. Be sure and bring your bug spray.
Unforturnately on our 5th day I was bitten beyone my wildest dreams by what we don't know. Could have been bed bugs but they certainly took their time in filling up on my blood. tsk tsk. After going on the internet and my doctor visit I learned this is just part of travel these days to third world countries. All in all including the insect invasion it was a 10+. Westin is doing alot of work to bring this beautiful resort back up to speed and doing it in great time. The entire staff couldn't have been more accommodating.

Room Tip: If you are traveling without children and want a more quiet upscale enviroment, go to the Royal Beac...
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask senioronthetravelo about The Westin Resort & Spa, Playa Conchal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annandale, New Jersey
1 review
9 helpful votes 9 helpful votes
“Activity Planning, look for Erik Garcia on beach outside gate of Westin!!”
4 of 5 stars Reviewed 12 February 2012
9
people found this review helpful

I was very impressed with the Westin Resort, Playa Conchal. The accommodations, pool, beach, food was all very good! But if you are interested in planning any activities, look for Erik Garcia on the beach right outside the Westin gate. He is not associated with the hotel, but very reputable. He arranged transportation for 30 people and a fishing trip for us. Ask him about a massage on the beach for $30. Believe me, he will save you a lot of money and really nice to work with!!!

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask CEP___17 about The Westin Resort & Spa, Playa Conchal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thunder Bay, Canada
1 review
6 helpful votes 6 helpful votes
“We loved the Westin”
5 of 5 stars Reviewed 12 February 2012
6
people found this review helpful

My wife and I just returned from the Westin Playa Conchal on Thursday Feb.9/12 after a 2 week stay. The resort was wonderful, clean, well landscaped and the staff was exceedingly friendly and helpful. Our Junior Suite was cleaned by the time we returned from breakfast every day (Thank you Wilmar). The meals were well prepared, tasty and the portion sizes in the smaller restaurants were perfect. The buffet gave us great selection at breakfast and the couple of times we had dinner there.
We spent a lot of time around the pool which was large enough to do some serious swimming (or hanging out at the bar if that was your choice). Although I no longer golf, the course looked inviting and challenging. I'll be talking to my travel agent this week as she wanted my opinion. I'll give the Westin 5 stars.

Room Tip: Ask for a room close to the pool. We did and it was perfect. I only gave the overall resort location...
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Sid S about The Westin Resort & Spa, Playa Conchal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about The Westin Resort & Spa, Playa Conchal

Playa Conchal, Bahia Brasilito, Playa Conchal 232-5150, Costa Rica
Price range (per night):* INR21,676 - 31,681

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The Westin Resort & Spa, Playa Conchal
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