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Best Western El Sitio Hotel & Casino – reviews, photos

175 Mts - West of Main Entrance, Liberia 5000, Costa Rica
Hotel amenities
Best Western El Sitio Hotel & Casino
Best Western El Sitio Hotel & Casino
Best Western El Sitio Hotel & Casino
Ranked #12 of 13 hotels in Liberia
2.5 of 5 stars 56 Reviews
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56 reviews from our community

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Portsmouth, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Nice Hotel, Central To Liberia, Ideal for stopover”
3 of 5 stars Reviewed 27 February 2011
1
person found this review helpful

I read some of the reviews and was a bit put off initially, but I figurred that as it was for 1 night I would chance it.

Firstly, one of the reviewers said that the accomodation was like a prison!

This isn't the case, but I will explain what they meant. The accomodation is comprised of
2 two story blocks with a pathway running through the middle. As you walk down the pathway you have doors to the rooms on each side. That is where the similarity ends.

Another point that I saw in a review was that the reception staff were rude or didnt answer a request somebody made for a room. - There seem to be quite a few reception staff, none of which were rude to me, however some speak almost NO ENGLISH.
I suspect what the other reviewer took for rudeness was actually the person not understanding them. I had difficulty getting them to order me a taxi, and I ended
up writing down the time I wanted it and using gestures to indicate what I wanted.

The rooms are basic, but acceptably furnished and are clean and tidy. The bathroom was a bit tatty, but clean and functional. The beds in my room were very comfortable.
I didnt notice any noise from rooms on either side or above.

Outside there is a nice pool area with recliners, and a hot tub. There is also a open sided restaurant which looks out over the pool area. I had a couple of meals there and the food and drink was reasonably priced.

The breakfast facilities consist of a self service buffet and I found this had plenty of choice and the quality of the food was good.

Other facilities onsite include some tennis courts and a gym. The gym had a good selection of weights and machines, and there were some classes going on there.
The gym area is not open all day so check with reception for the exact times. It seemed to be closed for about 3 hours around midday, so I didn't get to use it.

There is one complimentary Internet PC in the reception area, but it is so painfully slow
that you probably want to give it a miss unless you are desperate.

TIPS
1. There are many ATM machines within 5 minutes walk of the hotel. The nearest is at a bank just across the road. Most ATMs dispense USD and local currency

2. If you are flying out of Liberia airport, but arrive back in town with a lot of time before your flight come back to this hotel instead of suffering the facilities at the airport.
You can use the pool area and facilities for $4.00 USD There are shower facilities
and a changing room outside the gym.
Taxi to the airport costs $15 USD and takes about 10 minutes.

  • Stayed February 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Queenstown, New Zealand
Senior Contributor
21 reviews 21 reviews
Reviews in 19 cities Reviews in 19 cities
5 helpful votes 5 helpful votes
“Great Location”
4 of 5 stars Reviewed 1 November 2009

We loved staying here and ended up 3 nights there. Great location to town centre within walking distance and a cross roads of new ground level plazas easy stroll - 2 minutes. Nice shops and lovely Italian restaurant closeby. We rode to the Playa Hermosa about 30 minutes away to see the beach which was a waste of time.. pretty average for a beach area. Nice ride though.
Breakfast was great - lots of choices, nice pool, friendly bi-lingual staff and inhouse wifi.
Good place !!

  • Stayed September 2009, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Amsterdam, The Netherlands
Top Contributor
108 reviews 108 reviews
Reviews in 73 cities Reviews in 73 cities
86 helpful votes 86 helpful votes
“Dirty old rooms”
2 of 5 stars Reviewed 4 October 2009

The rooms at this hotel are old, smelly and dirty. Location is just outside the city centre. Breakfast was not so good, only a few items and poor quality. If you want to go the National Park Rincon de la Vieja, you rather look for a lodge in the mountains.

  • Stayed August 2009, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Windsor, New Jersey
Senior Contributor
30 reviews 30 reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Best Western El Sitio Hotel & Casino”
4 of 5 stars Reviewed 21 August 2009
1
person found this review helpful

Overall a good value. A hot breakfast buffet with many choices is included with the price of the room. The room was more than adequate and the bed was comfortable. The staff is bi-lingual. Location is within walking distance of many excellent restaurants and a shopping center is across the street. You can get your snacks and sodas at the supermarket and avoid the hotel prices. Havana cigars are available at the Tobacconist at reasonable prices. The airport is a short taxi ride away and the bus to San Jose is close by as well. Beaches are within 1 hour by car. There are many interesting shops along the avenue into town. Restaurante & Bar Rancho Italiano, serves excellent food but the service was indifferent. Their thin crust pizza was a very pleasant surprise! Across the street from Discotheque Kuru, which we could hear from our room. Keep the bathroom window closed to keep out noise from outside. All the major US cable networks were included on the television and the lobby computer was usually available. Ice is only available upon request. The pool area is kept very clean as is the pool. The restaurant and bar are close to the pool and a quick snack or beverage can conveniently be gotten. If you must have American fast food, McDonalds, Burger King, Churches Chicken, Pappa John's, Cinnebun and TCBY are close.

  • Stayed July 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“We had a pleasant experience -- not like some other reviewers”
3 of 5 stars Reviewed 18 June 2009

We stayed one night after arriving Liberia. We found the staff helpful, the room clean, but without 'modern' furnishings. Nice bathroom, apparently recently remodeled. The location is good. You can walk to anything. Only had breakfast there (included) and it wasn't bad. Has wireless plus a computer in lobby which came in handy when my laptop went on the fritz and I could use both silultaneously. They also let me use a private conference room to make Skype phone calls (My room's desk outlet didn't work). The reviews on this place do not match my experience. It was not noisy (we were poolside). I would return. I think some folks were expecting more than could be offered for the price.

  • Stayed June 2009, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Best Western El Sitio Hotel & Casino

  • Best Western Liberia
  • Liberia Best Western
Address: 175 Mts - West of Main Entrance, Liberia 5000, Costa Rica
Price range (per night):* INR3,446 - 4,502

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