The room is large, the shower fun and interesting. Our room was set way back in the property, and the lighting on the paths leading to the room was poor. The room smelt musty all the time, I suppose it is to be expected when it rains almost every day, and it did while we were there, although beginning of the dry season. Since it was overcast, could not see the top of the Volcano, and although we had planned to take the hiking tour, cancelled it due to the excessive rain that day. Took the hotel tour to the Baldi & dinner. I would not recomment this to anyone, as it is a series of man made baths, packed with people and very commercialized. Not what we expected at all. very disappointing. We were also over charged ( credit card statement reflected an inflated price). .

Just got back and the resort was wonderful, beautiful rooms a bit on the dark side, but spacious, well appointed, and the rainfall shower was a highlight, the grounds well maintained. The biggest plus for us was the heated 24/7 pool. Great way to kick back and have a drink at the pool side bar. Very convenient location. Breakfast each morning was excellent and filling. Take advantage of the $5 flat rate plan unlimited calls internationally for the day. The hotel is also situated near town w/ a free shuttle so it makes it easy to grab a meal outside the hotel.
If you need a good guide to arrange for excursions I suggest Goevany Bogarin he can be found at Cafe Viena just on the outskirts going in to La fortuna or his cell 86269348 he was able negotiate amazing deals for us with local outfitters and he is an avid conservationist with a small tract of land in town where he does tours. He was a warm and amazing person.

I took my niece to Costa Rica as a high school graduation gift. We enjoyed this hotel more than anywhere else we stayed. The property was beautiful, the staff friendly, and the rooms large and nice. My niece said it was where she wanted to stay on her honeymoon someday. I especially want to compliment the restaurant. The traditional Costa Rican fare was delicious every day. The restaurant manager even gave us complimentary dessert one night and we agreed that it was the best brownie sunday we'd ever had. I would definitely return to this property. My only complaint was that the wireless internet service was so weak that we could only access it in certain spots on the property.

Rooms in separate buildings covering a few acres, paths lined with flowering plants and colorful palms, this is a breathtaking property. Each building is painted a different color, which sounds garish but truly enhances the ambience and becomes a photographers paradise. Our room was on a hillside with a perfect view of Arenal Volcano and was further enhanced by an indoor jaccusi and outdoor plunge pool. The food was so-so compared to other lodging we had on this trip, but overall okay. Stay away from the vegetable lasagna (!) but in fairness, the restaurant manager graciously comp'd our entire meal when I sent it back to the kitchen uneaten.