Service was very friendly, location is excellent if the weather clears enough to see the volcano. Room was without character and a little icky. Bathroom was sort of clean. We were ready to leave early which is unlike us, we usually have fun wherever.

We stayed at the Hotel for 2 nights and found the Hotel clean, the location great and the owner terrific.
The hotel is very unique in that it has a front porch viewing the Volcano and a wonderful back deck overlooking the gardens which are full of trees and birds. We saw Toucans, parrots, vultures and too many different birds to mention.
The owner Adrian was very friendly and helpful. He booked us on the Cano Negro tour at a great price which was very enjoyable. Helped us find good places to eat in La Fortuna. The breakfast offered at the Hotel was good.
Unfortunately it was cloudy and we did not see the volcano but if it was clear you would get a great view.
Recommend this for a budget traveller looking for nice accomedation and personal service.

Location: Close to the volcano, right by the road but not noisy. You can view the volcano from the porch and even from the beds (not that we saw it; Arenal was shrouded by clouds the two days we were there.) Nice view of jungle in the back porch.

Room: Hotel is still pretty new, room is clean, staff is friendly. We had a basic room, with a TV and a fan, with no Air Conditioning (some rooms do but you pay more), no bedside lamp, no phone, no fridge, no closet (just some hangers), no safe, no pictures or decorations of any kind. Like the previous reviewer I first thought the sink has only cold water, but after running a hot shower (in the huge 3' x 6' shower stall) the water at the sink will come out hot. No Internet but you can go to Lavas Tacotal across the street for that.

Food: Only breakfast is available, but at $5 it's a little more expensive than what you would find in La Fortuna. If you do go to the "cowboy" restaurent right next door, stick to the steaks. I had "Rice with shrimp" and it was horrible!

Value: We stayed at hotels in other parts of Costa Rica at the same price and got much better rooms, with all of the things I mentioned that are missing from this room. Therefore we felt it's not quite worth it. But I guess the Arenal area is expensive and this is one of the cheapest ones already. Unless you get the $5 rooms in La Fortuna!

Stayed 2 nights at Hotel Fuego Arenal. Nice, not noisy, clean place. Located about 5 minutes from La Fortuna on the way to Arenal. The owners are very nice, helpful. Using the opportunity to communicate with English speaking guests as practice to improve their English. One of the women was even writing down words that we used that she was unfamiliar with.
Each room has views of Volcano on one side and the other overlooks some greenery. We had second floor and it had like a balcony on the back. Every morning we could see some wild birds from that balcony.
There are few things that could be done better (like having toilet paper holder, rather than placing a roll on top of the toilet). Hot water was only in the shower, but not in the sink.

Overall, for the money it was a good place.