We ended up here on our package tour only because the original hotel booking fell through. We were originally placed in one of the "chalets" which may have been nice except that it was dusty with something gross on top of the bedcovers (possibly dead insects or *shudder* rodent feces?!) and the sink and toilet both backed up & started to overflow following the first usage. We were transfered to a cleaner standard room, but it was still not up to par - musty blankets, etc. The food was mediocre, at best. The service was awful. On our first night, the bar only had two beers & less than two bottles of wine behind the bar, & when they ran out (we were a group of 13, having dinner), they said there was nothing they could do. One of our group members suggested they run down the block to purchase more (& suggested they would be well-compensated for their efforts), but the "bartender" shrugged and did nothing. Tables were sticky & lacking salt & pepper. The pools looked dirty & we never saw a soul using them. The Wi-Fi was difficult to use. The front desk staff was unhelpful. The view of the volcano was lovely, though it was dormant. Overall, not a winning "resort". There should be plenty of better options available in the area.
- Also Known As:
- Lavas Tacotal Hotel
- Hotel Lavas Tacotal Costa Rica/La Fortuna De San Carlos
- Official Description (provided by the hotel):
- At hotel Lavas Tacotal you can enjoy the natural greatness of the Arenal Volcano. Its amazing conic shape and constant volcanic activity, the Arenal Volcano is one of the most important attractions in Costa Rica. Walk through trails of solidified lava, ride across exhuberant forests, the activity of the Arenal Volcano during the day or by night. The amazing spectacle of incandescent lava flowing from the crater is truly breathtaking. The hotel amenities includes air conditioning, maid service, pool, restaurant, tennis, bar, laundry, spa, 24 hour security, souvenir shop, and private parking. handicap facilities, and non smoking rooms are also available. The room amenities includes cable TVs, balcony, safe deposit boxes, telephones, mini bars, and Internet connection. ... more less
- Reservation Options:
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