After fighting insane Friday traffic on the Interamerican Highway and Highway 142 all day, the promise of a well-rated hotel in La Fortuna sounded great. Upon arrival, the exterior (particularly the balcony, canopied with blooming orchids) looked promising. Check-in went smoothly enough, and all seemed well.
However, once we got into our room, we were assailed with an odor that can only be described as a combination of a high school locker room combined with a pile of souring, wet towels. Even turning on the air conditioning made little difference. We probably should have made a fuss but were too tired.
Breakfast was pretty skimpy (only 1 egg and no gallo pinto) but prepared well and tasty enough, but checking out was a pain. Either the computer was down or the clerk was inexperienced, so it took longer than seemed reasonable. Another customer behind us in line was nearly frantic, as it looked as if he'd miss his tour bus.
We'd like to re-visit the town and surrounding area but will definately find other lodging!
Room Tip: Find a different hotel.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22 April 2012
Thank you for your review, we realized than during the rainy days, (because the 100% of humidity) is better to leave the rooms opened, so the humidity don´t get into the room.
About the check out, we still remember that day, because the computer was not working at all, and the billing system neather. The clerk was really the hotel owner with more than 25 years of experienced but very embarrass about the situation....because she wasn´t able to make checkouts or using the credit card machine, so, yes, it is true it was a pain, but, it was awful also for us!
The same day, the computer technic came to fix the computer, so at the end we had to change the PC memory and to add another hardware.... now, everything is fine!!
Very sorry for all the inconvenience.
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