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Holiday Inn Express San Jose Airport – reviews, photos

2.5 of 5
1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
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Holiday Inn Express San Jose Airport
Holiday Inn Express San Jose Airport
Holiday Inn Express San Jose Airport
Holiday Inn Express San Jose Airport
Holiday Inn Express San Jose Airport
Holiday Inn Express San Jose Airport
Ranked #6 of 28 hotels in Alajuela
4.5 of 5 stars 171 Reviews
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171 reviews from our community

What travellers say about this hotel
  • Costa rica(24)
  • Free shuttle(17)
  • Early morning(9)
  • International calls(8)
  • First nights(7)
  • Very good(7)
  • Friendly and helpful(6)
  • Rental car(6)
  • Rooms are clean(6)
  • Credit card(4)
Traveller rating
    78
    65
    18
    5
    5
Only show reviews for Family (37) | Couples (76) | Business (12)
Date Rating
Arlington, Texas
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Great Stop On Our Costa Rica Adventure”
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

This was our first trip to Cosa Rico. A friend recommended staying at the Holiday Inn Airport since our flight from DFW arrived after dark. The hotel was great and picked us up from the airport. Our room was similar to what we were used to at home. The staff were friendly and the breakfast gave us our first introduction to the wonderfiul fresh local fruit. The next day the hotel staff assisted us with contacting the rental car we had reserved. We were so glad that we stayed our first night there and returned when we were leaving very convenient to the airport.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ann H about Holiday Inn Express San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tallahassee, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Convenient”
3 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

We stayed in this hotel for one night after arriving from Miami. The Holiday Inn Express has a free shuttle from the airport so you do not have to pay for a taxi. Check-in was pretty easy and fast. We were given a room on the first floor. The room was adequate. It had two double beds. There is a safe in the wall next to the door. The bathroom was of adequate size. The water pressure in the bathtub was low. There is not a refrigerator in the room. There is also a lack of available plugs to plug in your electronic equipment. There is one in the bathroom and one in a lamp. Hotels need to realize that people travel with a lot of electronics such as laptop computers, ipods, ipads, cell phones, kindles, etc and these all need to be plugged in and charged. The room had a flat screen TV and a desk. There was a wardrobe in the corner. Across the street is a Denny's restaurant. All in all, this is an OK place to stay for one night when arriving late at the airort. There are a couple of car rental places down the street. They also serve breakfast in the mornings.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask TallyWorldTraveler about Holiday Inn Express San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Terrific location if you are not planning to stay in San Jose long”
4 of 5 stars Reviewed 29 January 2012

We stayed at the Holiday Inn Express Airport location on the night of our arrival and the night before we returned home. Our flights to Costa Rica were delayed by weather, and we were dead tired when we got there, so the convenience of the hotel and the nice restaurant right across the street were wonderful. An added bonus was that the rental car agency was within walking distance of the hotel.The hotel was spotless and our room quiet and comfortable. Yes, check in was slow, but not excessively so. The hotel had a very cordial staff and a really nice lounge area to sit and read or play cards.The continental breakfast was very good, and we were able to get on our way early the next day. The hotel is right on the highway leading to the Arenal volcano area, which saved us a lot of time. We had a long, arduous drive the day before we left, and it was nice to be close to the airport. The hotel let us store our winter coats in the check room during the week we were gone so we did not have to lug them around in the small car. My e-mail account was hacked after using the hotel computer, so my advice would be to use the WiFi service, which was strong, on your personal device for e-mail.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Barglox about Holiday Inn Express San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA
Top Contributor
70 reviews 70 reviews
Reviews in 44 cities Reviews in 44 cities
48 helpful votes 48 helpful votes
“Convenient location, but has other issues”
3 of 5 stars Reviewed 27 January 2012

Check-in was very slow (20 min per person). When people jumped the line, it was even worse to stand there and wait. They did has 2 people working the desk. International phone calls are free, Domestic calls cost.

Room was standard HI Express. The bed was extremely firm, too much so for my preference. The A/C is either on or off. If on, it runs all the time and dries the room out. Not my preference.

It is just a few minutes to/form the airport by their free every 10 minute shuttle. Drivers were very polite and prefessional. They had at least 2 shuttles running during Monday AM.

There is a Denny's, Rotisserie Chicken place and Casino Bar right across the street. I saw a flyer for a steakhouse, but did not see it.

You can pay your Costa Rica Depature Tax at this hotel for a $4pp Service Charge. We did that rather than see how long the line was at the airport. Thought is was a good value for the time maybe spent at the airport.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask hermrc about Holiday Inn Express San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“A place to stay”
3 of 5 stars Reviewed 19 January 2012
3
people found this review helpful

We booked this place as a place to sleep the night before heading home to Colorado via SJ International. Well... It provided us with a convenient place to stay, but the convenient location is a plus and a minus.

You can get to the airport quickly via shuttle no problem, but the hotel is (literally) across the street from the beginning of the takeoff runway. So if convenient location is your #1 priority, this is it. If a solid night's sleep is your priority, a little further away might be a good choice. In any case, it served its purpose. Don't expect a great night's sleep, but if you get it, BONUS!

I saw a weird review about "great location away from downtown but close enough to visit". If your destination isn't the airport, you have no reason to stay here, so don't be fooled.

Room Tip: The opposite side from the runway, and probably higher up to avoid excessive hallway traffic. I had...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask From5280ToZero about Holiday Inn Express San Jose Airport
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Additional Information about Holiday Inn Express San Jose Airport

  • Holiday Inn Express Alajuela
  • Alajuela Holiday Inn Express
Address: 1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
Price range (per night):* INR5,891 - 8,504

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