I travel often for work and this hotel's service was the worst I've heard experienced. I have NEVER posted a negative review about a hotel but I can't let this one slide. When I attempted to check-in at 10pm they my reservation for the wrong week, and you would think that since I had booked 5 nights they would take care of me. Not only did they refuse to change my reservation to the correct week, they explained that I "could book this week for this price" meaning a much more expensive rate. I offered to pay a transfer fee, I called the corporate office - to no avail. The worst part was that the front desk clerk spoke to the hotel manager multiple times on the phone but would not allow me to speak to him! Really?! Finally, I begged my credit card company to revoke the charge. The lobby was filthy, as were the windows and parking lot. The clerk was disheveled and the Manager was, well, unhelpful at best. I wouldn't stay there and would ask you to do the same.

Well, I haven't stayed in a Howard Johnson's in over 10 years, and now I remember why. It was NOT a good deal for the money. I would give it ONE star, but the room itself was spacious with a microwave and fridge and large bathroom. I didn't notice, but my husband said the A/C didn't work well, and he got a terrible night's sleep. The mattress was cheap and hard, and towels were few. One thing that is important to us in a hotel is Internet access, and unfortunately our connection never worked here. My husband called the front desk when we couldn't get it to work, and they offered an information sheet on how to do it. Again, no luck. Due to the late hour, we decided to forego the Internet, but that was definitely a minus. I hoped that the complimentary breakfast would make up for that. I couldn't have been more WRONG! You know what I remember from the last time I stayed at a HoJo, the terrible breakfast. Well, nothing has changed. What I found in the lobby was (and I know I can fit it all in this space), 2 kinds of powdered donuts, 2 kinds of cereal (corn flakes and raisin bran) in dispensers, coffee, bread slices and bagels in keepers, and my "favorite"--communal milk, orange juce, butter, jelly, and a tub of cream cheese for all to dip their spoons and share. Oh yeah, that just screams class-squeezable butter and squirt jelly and a tub of generic cream cheese. I thought that was kind of hick 15 years ago, and it still it. That pretty much put the nail in the coffin. We stayed in a Jameson Inn for $30 cheaper on the way up. This HoJo was comparably priced with other hotels like Comfort Inn, Ramada, La Quinta, in the area, and I feel pretty certain I wouldn't have been sharing a jug of milk and carton of cream cheese at those breakfasts. I thought all the HoJos were out of business, and frankly, I hope they will be soon. If it hadn't of been so late, we would've looked elsewhere. Unless this is your only hope, stay somewhere else or at least demand a decent room rate. Never again.